Job Description

Summary:

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As a Retail Store Manager in Coolangatta, Queensland, you will play a pivotal role in driving the success of our retail operations. You will be responsible for overseeing daily store activities, ensuring exceptional customer service, and leading a team to achieve sales targets. Your leadership will be crucial in creating a positive shopping experience and maintaining the store's standards, ultimately contributing to the overall growth of the business.

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Responsibilities:

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- Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
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- Manage daily operations, including inventory management, merchandising, and staff scheduling.
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- Develop and implement effective sales strategies to enhance store performance.
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- Monitor and analyse sales performance, providing regular reports to senior management.
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- Ensure compliance with company policies and procedures,



including health and safety regulations.
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- Train, mentor, and develop team members to foster a high-performance culture.
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- Handle customer inquiries and resolve issues to maintain customer satisfaction.
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- Maintain visual merchandising standards to enhance the shopping experience.
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Qualifications:

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- Proven experience as a Retail Store Manager or in a similar managerial role.
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- Strong understanding of retail management principles and practices.
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- Excellent leadership and team management skills.
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- Ability to analyse sales data and make informed decisions.
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- Outstanding communication and interpersonal skills.
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- Proficient in using retail management software and Microsoft Office Suite.
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- Flexibility to work diverse hours, including weekends and holidays.
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📌 Retail Store Manager (Broughton)
🏢 Afends Pty
📍 Broughton