The Best Outcomes Start With The Right Support Worker.

Why Join Kirinari?
Up to 5 Weeks Annual Leave*
Increase Your Take-Home Pay with Salary Packaging for part-time and full-time employees
Paid Buddy Shifts & Supported Onboarding
Career Pathways & Growth Opportunities

At Kirinari, we don’t just fill rosters.

We match the right people with the right customers, creating meaningful relationships,

stronger outcomes and more rewarding careers.

We’re seeking experienced Disability Support Workers who can provide calm, consistent and trauma-informed support to a customer with complex mental health and intellectual disability support needs.

If you remain composed under pressure, understand behaviour as communication and can follow detailed support strategies, this could be the role for you.

Why Support Workers Choose Kirinari
Positive Behaviour Support, Trauma-Informed & Therapeutic Practice Training
Multiple Customer-Specific Buddy Shifts
Career Development Opportunities
Permanent Part-Time & Casual Opportunities
We Match People, Not Just Rosters
Meaningful Relationships & Real Outcomes
Supportive Leaders Who Invest in Your Success
Opportunities to Develop Complex-Support Skills

We Match People. Not Just Rosters.

This opportunity would suit someone who is:

Calm, patient and emotionally regulated
Experienced in mental health and intellectual disability support
Safety-conscious and alert to changing risks
Clear, respectful and non-confrontational
Flexible when engagement or presentation changes
Able to use appropriate humour to build rapport
Consistent in following support and safety plans
Compassionate while maintaining skilled boundaries





Because meaningful relationships create meaningful outcomes.

The Role
This role is about creating physical and emotional safety, building trust gradually and providing support without judgement or confrontation.

You’ll support a customer to:

- Maintain daily routines and wellbeing
- Participate in meaningful activities at home
- Build independence through patient, age-appropriate support
- Receive consistent and reassuring communication
- Exercise choice, dignity and control
- Engage with support at their own pace

You will also:

- Follow Behaviour Support Plans, risk controls and agreed strategies
- Recognise triggers and early signs of distress
- Respond safely to verbal escalation, threats or behaviours that may present a physical risk
- Maintain appropriate observation and situational awareness
- Complete accurate progress notes and incident reports

We’re Looking for Someone Who Is
Experienced in complex mental health or intellectual disability support
Calm and non-confrontational during escalations
Able to maintain personal and customer safety
Observant and responsive to changing risks
Comfortable when planned support cannot proceed
Clear and consistent in communication
Accurate with documentation and incident reporting
Respectful of privacy and professional boundaries




Willing to complete multiple buddy shifts and all required training
Reliable, resilient and accountable

Start Supported
Every new employee receives:

Multiple customer-specific buddy shifts
Support-plan and risk-management familiarisation
Trauma-informed and behaviour-support training
Ongoing coaching and access to experienced leaders
Opportunities to develop specialist capability

Essential Requirements
Demonstrated experience in complex mental health or intellectual disability support
NDIS Worker Screening Clearance, or willingness to obtain
Current Driver Licence
Australian working rights
Ability to follow detailed support and safety plans
Ability to respond safely to verbal and physical escalation
Strong documentation and incident-reporting skills
Willingness to complete all customer-specific training and buddy shifts
Commitment to trauma-informed, non-discriminatory and person-centred practice

Build More Than a Career
At Kirinari, we invest in customer-specific training, development and career pathways that help you grow while making a lasting difference.

Ready to Bring Calm, Skill and Consistency?

Apply today and join the Kirinari team.

Due to the high volume of applications, recruitment may commence before the closing date.

WHY WAIT? APPLY NOW!

You must have the right to live and work in Australia.

Kirinari embraces Equal Employment Opportunity and promotes a diverse workforce. We encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, people of all ages and abilities, and people with lived experience or knowledge of disability.

📌 Experienced Disability Support Worker (Rockhampton)
🏢 Kirinari Community Services
📍 Rockhampton