Customer Concierge Lead — Hybrid, Data-Driven Coaching (Brisbane City)

Customer Concierge Lead — Hybrid, Data-Driven Coaching (Brisbane City)

18 Sep
|
Jacaranda Finance
|
Brisbane City

18 Sep

Jacaranda Finance

Brisbane City

Jacaranda Finance is seeking a Customer Concierge Team Leader to build and lead our Brisbane-based centralised tier-one customer service function. You will coach front-line specialists, manage escalations and drive outcomes, while coordinating with offshore Fiji teams and cross-functional partners.

You’ll shape a high-performance, customer-first culture, own onboarding and development, and ensure productive workflow, service levels and performance insights across the team.

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📌 Customer Concierge Lead — Hybrid, Data-Driven Coaching (Brisbane City)
🏢 Jacaranda Finance
📍 Brisbane City

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