What this opportunity involves:

JLL is seeking an exceptional General Manager to lead the operations of a premium national portfolio on behalf of our key client, Quintessential. This is a high-profile role for a seasoned property professional who thrives on delivering world-class service, driving customer satisfaction, and maximising asset performance across premium-grade commercial real estate. Reporting to the Account Director, you will serve as the primary point of contact for the Quintessential Asset Manager, overseeing all aspects of asset operations including financial performance, customer relations, building maintenance, and compliance. You will lead a team of Senior Facilities Managers across multiple managed assets, fostering a culture of excellence, collaboration, and innovation.

An overview of the role:

- Ensure full compliance with all elements of the property management agreement
- Oversee financial performance, customer relations, and building maintenance across the portfolio
- Deliver timely and accurate reporting including asset plans, monthly reports, owner's annual reports, and business plans
- Lead the implementation of sustainability initiatives and ensure data collection and reporting within agreed timeframes
- Drive high levels of satisfaction from both tenants and owners
- Maximise the portfolio's financial performance through effective budget management and revenue optimisation
- Analyse financial data, market trends, and customer feedback to inform strategic decisions
- Identify cost-saving opportunities and revenue enhancement strategies
- Lead, inspire, and develop a high-performing team of professionals
- Conduct performance assessments, manage workload through resource planning, and develop succession plans
- Collaborate with cross-functional teams to drive operational efficiency and implement best practices
- Ensure all staff and contractors receive appropriate training, site inductions, and professional development
- Ensure compliance with all relevant laws, regulations, and industry standards
- Maintain a strong focus on safety, security, and emergency preparedness
- Implement and monitor risk management plans covering public liability, fire and lift safety, essential services, contractors, and the management team
- Promote a 'Safety First' culture for all staff, contractors, and visitors

Sound like you? This is what we’re looking for:

- Bachelor's degree in Business Administration, Real Estate, or related field




- Real Estate Licence (mandatory)
- Proven experience as a General Manager or similar role, preferably within premium-grade commercial assets
- Strong understanding of commercial real estate operations, leasing, and property management
- Knowledge of local market trends and competition in the premium-grade asset segment
- Exceptional leadership skills with a demonstrated ability to lead medium to large teams
- Outstanding interpersonal, communication, and negotiation skills
- Strong analytical and financial acumen for budgeting, forecasting, and risk management
- Demonstrated track record of driving customer satisfaction and retention
- Deep understanding of the commercial real estate industry and premium-grade asset markets
- Strategic mindset with the ability to balance operational excellence and customer experience

Benefits:

- Great employee discounts off fitness, wellbeing & other renowned bands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of wide-ranging experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.



We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location: In office –Adelaide, SA

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Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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📌 General Manager (Adelaide)
🏢 Jones Lang Lasalle
📍 Adelaide