Optus is seeking a Contact Centre Specialist to deliver high-quality managed services and technical support across Cloud Contact Centre technologies for a large government client. The role requires full Australian Citizenship, a 24x7 rotating roster, and in office work in Sydney after onboarding and training.
n
You will own escalated incidents, support change and incident processes, and collaborate with internal teams to ensure stability, continuity, and exceptional customer experience.
📌 NOC Contact Centre Specialist - Cloud & Incidents (Hybrid) (Townsville)
🏢 Singtel Group
📍 Townsville
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.