Hybrid-Ready Consumer Care Leader, ANZ DTC (New South Wales)

Hybrid-Ready Consumer Care Leader, ANZ DTC (New South Wales)

18 Sep
|
Worklane
|
New South Wales

18 Sep

Worklane

New South Wales

Job Description

Resmed is seeking a Consumer Care Manager for ANZ DTC to lead customer service, inside sales and consumer support across Australia and New Zealand. You will shape the future of consumer care by guiding frontline teams, adopting AI-enabled tools, automation and recent ways of working to deliver exceptional customer experiences and business results.

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You will partner with Experience, Digital, Data and Technology teams to implement connected engagement models, manage workforce planning, performance,

📌 Hybrid-Ready Consumer Care Leader, ANZ DTC (New South Wales)
🏢 Worklane
📍 New South Wales

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