Head of Customer Service: Ops Leader for Scale and Service (New South Wales)

Head of Customer Service: Ops Leader for Scale and Service (New South Wales)

18 Sep
|
BioPak Pty
|
New South Wales

18 Sep

BioPak Pty

New South Wales

Job Description

BioPak is seeking a Head of Customer Service to lead a high-performance operation across Australia and the Philippines. Based in Sydney, you will shape a capable team, establish transparent expectations and streamlined workflows to deliver a consistently excellent customer experience.

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You will drive continuous improvement, manage performance, and collaborate with Sales, Operations and tech to prepare for future automation and strategic growth.

📌 Head of Customer Service: Ops Leader for Scale and Service (New South Wales)
🏢 BioPak Pty
📍 New South Wales

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