Job Description

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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

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As a Lead Software Engineer at JPMorganChase within the Corporate & Investment Banking (CIB) Technology on the APAC Payments Production Management team based in Sydney you are an integral part of an agile team that works to enhance, build, delive r and support trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

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Job responsibilities

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- Executes creative software solutions, design and development to assist technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
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- Develops secure and high-quality production code, and reviews and debugs code written by others.
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- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
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- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities,



to improve the value realized by automation.
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- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
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- Leads evaluation sessions with internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
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- Oversee production technology incidents, ensuring prompt engagement, escalation, and clear communication with business, technology and operation partners
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Required qualifications, capabilities, and skills

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- Bachelor's degree in Computer Science or equivalent
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- 5+ years of experience troubleshooting, resolving, and maintaining production or customer facing systems.
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- Strong stakeholder management and communication maturity (executive presence), including clear, confident verbal updates and experience partnering with senior stakeholders.
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- Establishes best practices for AI usage within the team (prompting standards, review/checking steps, documentation, and knowledge sharing) to improve consistency and quality.
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- Capable of driving issue resolution across multiple support teams and stakeholders (Product, Operations,



Infrastructure, vendor/third parties where applicable)
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- Hands-on practical experience delivering system design, application development, testing, and operational stability
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- Advanced in one or more programming language(s)
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- Experience with at least one general-purpose programming language or scripting (e.g., Python, Bash) and automation.
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- Proficient in all aspects of the Software Development Life Cycle
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- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
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- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
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- In-depth knowledge of the financial services industry and their IT systems
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- Excellent analytical and problem-solving abilities in high-pressure, time-sensitive environments
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- Practical cloud native experience

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Preferred qualifications, capabilities, and skills

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- Ability to work with limited supervision; robust ownership and autonomy.
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- General knowledge of the financial services industry.
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- Practical experience related to real-time payments, cross-border, high-value and low-value payment products (domestically within Australia and/or other international markets).
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- Exposure to Australia's payments systems (NPP, BECS, RBA RITS RTGS) and similar APAC schemes.
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- ISO 20022 familiarity and understanding of scheme SLAs/cutoffs.
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- Exposure to 24x7 production environments and the incident management lifecycle is a plus.
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📌 Lead Software Engineer, Payments Technology (New South Wales)
🏢 Jpmorganchase
📍 New South Wales