First Focus IT is seeking an experienced Incident & Change Manager to own and continuously improve our Incident and Change Management functions within a fast-paced MSP workplace in Australia.
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Reporting to the Head of Service Delivery, you will lead major incident responses, audit Incidents, drive Post Incident Reviews and elevate Change Management through better workflows, automation and cross‐team collaboration.
📌 Incident & Change Leader -- Own & Elevate Operations (Queensland)
🏢 First Focus IT P/L
📍 Queensland
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