Job Description

EXPLORE YOUR NEXT #AMAZING CAREER OPPORTUNITY n

JOB TYPE: Full Time

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LOCATION:

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Cremorne, VIC, AU, 3121

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ABOUT DECJUBA

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At DECJUBA, we are a proud B Corp Certified Australian fashion brand with a clear vision: to make our customers look and feel amazing.Known for aspirational, effortless style, we make getting dressedevery day easy. Our three brands – DECJUBA, D-LUXE Basicsand DECJUBA Kids – bring that vision to life season after season.Reimagined by Tania Austin in 2008, DECJUBA is female-ownedand led, with more than 1,500 team members across our globalHead Office and retail stores.Today, our retail footprint spans over 170 locations across Australiaand New Zealand, alongside a growing global online presence. Because when our customers feel amazing, we know we’re doingwhat we do best.

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ABOUT THE OPPORTUNITY

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We’re looking for an organised, curious and digitally-minded Ecommerce Optimisation Coordinator to join our IT team for a 13 month fixed term parental leave cover role . Reporting to the Ecommerce Product Manager , you’ll support the ongoing optimisation and performance of DECJUBA’s ecommerce platforms, helping coordinate website enhancements, fixes, testing and digital projects that improve the online customer experience.

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Working across Ecommerce, Customer Experience, IT Projects and external technology partners, this is a great opportunity to build your Ecommerce career and get hands-on across the digital customer journey.

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KEY RESPONSIBILITIES

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- Support the delivery of ecommerce website fixes, enhancements and digital project initiatives
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- Log, track and follow up website issues through to resolution
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- Gather and document requirements for website improvements
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- Maintain project trackers, action lists and enhancement updates
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- Support UAT across website enhancements, fixes and releases
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- Support post-launch reviews and ensure enhancements are working as expected
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- Coordinate project updates, timelines and outstanding actions across stakeholders
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- Work closely with Ecommerce, Customer Experience and IT Project teams
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- Support coordination with external agencies and technology providers
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- Assist with enhancements across platforms including Shopify, Yotpo, Refundid, Klaviyo and Athos
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- Research competitor websites, digital trends and Ecommerce best practice
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WHAT YOU’LL BRING

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- Previous experience in Ecommerce, Digital, Retail, Project Coordination or a related area
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- Solid organisation skills with the ability to manage multiple priorities
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- Excellent attention to detail
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- Explicit written and verbal communication skills
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- A proactive, positive and solution-focused approach
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- Confidence working with different teams and stakeholders, as well as following up outstanding actions to keep work moving
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- An understanding of online customer journeys and website functionality
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- Exposure to Shopify or another Ecommerce platform is highly regarded
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- Experience working with external agencies is advantageous, but not essential
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Most importantly, you’ll be curious, keen to learn and excited by how digital improvements can create a better customer experience and support commercial performance.

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WHY DECJUBA

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At DECJUBA, we believe our people are what make us AMAZING.

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You’ll join a fast-paced, collaborative environment where you’ll have the opportunity to learn, grow and build your Ecommerce capability while working across a broad digital ecosystem.

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You’ll be surrounded by passionate people, work with teams across the business and have the chance to contribute to digital improvements that directly impact the DECJUBA customer experience.

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If you’re ready to grow your Ecommerce career and help us continue creating an AMAZING online experience for our customers,

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#J-18808-Ljbffr

📌 Ecommerce Optimisation Coordinator (Victoria)
🏢 DECJUBA
📍 Victoria