Job Description

Novotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches. Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 Conference rooms, pool, spa, tennis court and gym.

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Novotel Surfers Paradise is looking for passionate Food & Beverage - Assistant Managers ready to assist steer our team towards unparalleled success.

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About the job...

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This is a rare opportunity for a career-focused food & beverage professional with strong leadership and financial management skills.

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Working with and reporting to our Food & Beverage Manager, the Food & Beverage - Assistant Managers are responsible for the execution of industry-leading service, meeting financial targets, inventory management, training, succession planning and business development.

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Full time and part-time positions available.

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Your ability to effectively collaborate with the team, your entrepreneurial approach, your passion for food and beverage and guest experience, and your ability to generate revenue will all play a significant part in how successful you will be in this long term position with room for personality and passion.

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Manages in compliance with all local, state and Federal beverage and liquor laws;

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Implements agreed upon policy and procedures throughout the property;

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Understands beverage control including days on hand, perpetual inventory, bar par levels, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and stock takes;

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Comprehends budgets, operating statements and payroll reports as needed to assist in the financial management of department;





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Empowers team to provide excellent guest service and emphasis on guest satisfaction, loyalty guest recognition and a focus on continuous improvement;

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Maintains food handling and sanitation standards;

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Participates in planning and development of menus.

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Delivering on our Accor Live Limitless loyalty promise.

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Maintaining operational systems, promoting best practice processes and procedures, as well as finding recent and creative methods to conduct business.

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Delivering on the Novotel brand and service promise in all interactions.

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Involvement in future planning and the execution activations and special events.

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This role will be working on a rotation roster, including early morning, afternoon shifts, weekends and public holidays.

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This is a hands on operational role.

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Responsible for updating systems, updating price and menu changes in systems.

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Responsible for the food and beverage department in the absence of the Food & Beverage Manager.

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About you...

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Qualifications and Experience:

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A strong knowledge of the industry and its trends, as well as a passion for hospitality and service, especially in a busy bar/restaurant atmosphere / conference environment.

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Proven track record of coaching, inspiring,



and managing sizable teams of casual employees and fostering a good culture in a world-class service environment.

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The capacity to draw in customers, identify gaps in team skills, train them, evaluate them, and schedule them.

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Raise any concerns with our People & Culture team.

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The capacity to analyse operations continuously and propose innovations and modifications where necessary to ensure that we keep enhancing both operations and service.

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A dedication to the guest experience and a track record of building and maintaining connections with internal and external stakeholders

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A keen business sense, a commitment to maximising profits while preserving yield, and a drive to provide outstanding guest service

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Experience with Micros Symphony, Order Up, Purchase Plus and Opera Cloud an advantage

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Have current QLD RSA and First Aid Certification, RMLV desirable

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MUST HOLD current work rights in Australia, sponsorship is not available.

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So, when will you be joining us?

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The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands.

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Just a few of the perks include:

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- Ongoing career and professional development opportunities
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- A rewarding work environment
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- Global discounts on hotel accommodation & Food and Beverage
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What's in it for you?

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- Complimentary parking
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- ACCOR Career Milestone and birthday celebrations
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- Colleague food and beverage and accommodation discounts across our worldwide Accor Network
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- Training opportunities
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- Employee Assistance program
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#belimitless @accorcareerspacific #workyourway #Accor #WeAreHeartists

📌 Food & Beverage - Assistant Manager (City of Gold Coast)
🏢 Novotel Surfers Paradise
📍 City of Gold Coast