Job Description

We are currently seeking an experienced front-of-house supervisor to join our team.

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Employment Type: Full time or permanent part time

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Requirements:

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- Minimum of one year previous experience working to a high standard of service in a similar venue
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- Experience in a similar role supervising or managing a front of house team in a high-volume venue.
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- Ability to deliver exceptional and attentive service
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- Excellent attention to detail, organisation, and time management
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- Outgoing and engaging personality, and strong communication
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- Food, wine, and beverage knowledge (not necessarily required, but a significant plus)
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- Able to work evenings, weekends, and public holidays
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- Up-to-date RSA certificate
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Responsibilities:

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- Assist the venue manager in leading the front-of-house team, collaboratively and efficiently
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- Welcome, serve, and farewell guests with warmth and professionalism.




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- Follow our service procedures to uphold our commitment to exceptional customer service.
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- Provide knowledgeable descriptions of menu items and make recommendations.
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- Ensure cleanliness and organisation in the front of house area to a high standard and attention to detail.
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- Handle customer enquiries, feedback, and complaints.
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- Adhere to all applicable alcohol service regulations and guidelines, ensuring responsible beverage service.
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- Process payments accurately using our systems and procedures.
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- Work collaboratively with bar staff, servers, and kitchen team members to ensure efficient service and guest satisfaction.
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- Perform opening and closing duties according to established procedures.
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📌 Front of House Supervisor (Torquay)
🏢 The KYN
📍 Torquay