Customer Success Team Lead - Growth & Retention (Surry Hills)

Customer Success Team Lead - Growth & Retention (Surry Hills)

18 Sep
|
Ninjaone
|
Surry Hills

18 Sep

Ninjaone

Surry Hills

Job Description

NinjaOne, a leader in Unified IT Operations, is seeking a Team Lead, Customer Success in Sydney. You’ll guide six CSMs, drive retention, coach for targets, and shape scalable CS operations in a hybrid Sydney setting.

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You’ll own hiring, set performance targets, and advance a culture of accountability, collaboration, and continuous improvement while integrating AI tools to reduce admin work and boost customer outcomes.

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📌 Customer Success Team Lead - Growth & Retention (Surry Hills)
🏢 Ninjaone
📍 Surry Hills

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