Job Description

Job Title

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Concierge/ FM Support

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Job Description Summary

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The role will be one of reception coverage where necessary daily, with a focus on staff and guest support, and Facilities Management support through auditing, inspections and administration tasks.

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Job Description

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Brisbane | Full-Time | Client Site - 32 Turbot Street

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What you'll be doing

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Concierge & Workplace Experience

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- Provide a warm and qualified welcome to employees, visitors, and guests.
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- Manage reception and front-of-house operations.
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- Coordinate visitor access, meeting room bookings, and workplace enquiries.
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- Deliver exceptional customer service and resolve issues in a timely manner.
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- Support workplace events and employee engagement initiatives.
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Facilities Support

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- Conduct workplace inspections and audits.
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- Coordinate maintenance requests and follow up with service providers.
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- Support contractors, suppliers, and building management teams.
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- Assist with workplace health, safety, and compliance requirements.
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- Manage office supplies, amenities, and general workplace administration.
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Administrative Support

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- Maintain accurate workplace records and documentation.
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- Prepare reports and support operational processes.
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- Monitor service requests and ensure timely completion.
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- Assist the broader Facilities Management team with day-to-day activities.
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About You

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You'll thrive in this role if you are:

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- Highly organised and proactive.
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- Passionate about customer service and creating positive workplace experiences.
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- Comfortable managing multiple priorities in a fast-paced environment.
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- A strong communicator who builds relationships easily.
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- Professional, approachable, and solutions-focused.
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Skills & Experience

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- Previous experience in reception, facilities coordination, workplace experience, hospitality, customer service, or office administration.
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- Strong interpersonal and stakeholder management skills.
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- Excellent written and verbal communication abilities.
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- High attention to detail and strong organisational skills.
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- Proficiency in Microsoft Office applications.
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- Experience working within a corporate environment is highly regarded.
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What's in it for you?

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- Join a globally recognised real estate and workplace services organisation.
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- Be part of a collaborative and supportive team culture.
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- Work in a dynamic client-facing environment.
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- Opportunities for career development and growth.
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- Make a tangible impact on the workplace experience every day.
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As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

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INCO: "Cushman & Wakefield"

📌 Concierge/ FM Support (Queensland)
🏢 Cushman & Wakefield
📍 Queensland