Job Description

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Company Description n

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Darwin is a city unlike anywhere else in Australia. Stunning harbour sunsets, world class markets, a thriving food and bar scene, and a gateway to some of the country's most extraordinary landscapes including Kakadu, Litchfield and the Tiwi Islands.

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It's a place where lifestyle and career can genuinely coexist, and for the right person, it's a sea change worth making. At the heart of it all, Novotel, Mercure and ibis Darwin Airport Resorts are in the middle of an exciting transformation. Airport Development Group has invested $25 million to create a world class destination, with major upgrades across accommodation, dining and events, all set within newly landscaped tropical gardens that capture the spirit of the Top End.

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As part of the global Accor network with over 5,700 hotels across 110 countries, we are guided by a clear purpose: pioneering the art of responsible hospitality, connecting cultures with heartfelt care.

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Here, you don't just work in hospitality. You become a Heartist.

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Job Description n

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- Greet and welcome guests, assist with enquiries and restaurant bookings.
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- Assist guests with menu offerings and maximise sales opportunities through knowledge of product and suggestive selling.
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- Be knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)
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- Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures.
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- Take responsibility for your designated section and station.
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Qualifications n

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- Proven track record in customer service within the hospitality sector
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- Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
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- Good English and communication skills to create connections with our guests
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- Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
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- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory or willingness to get one
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- Passion for engaging with guests and collaborating within a team of diverse professionals
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- Full Australian working rights - this position is not available for sponsorship
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Additional Information n

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What's in it for you

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- ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.
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- Family & Friends Discounts – Share the perks of your career with your loved ones, offering them discounts on accommodation, services, and events.
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- Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences.
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- Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.
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📌 Food and Beverage Attendant (Darwin City)
🏢 AccorHotel
📍 Darwin City