Job Description

Motel Manager post

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Katherine Motel is hiring a Full time Motel Manager role in Katherine, NT. Apply now to be part of our team.

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Requirements for this role:

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Flexible hours available
n 5 years of relevant work experience required for this role
n Working rights required for this role
n Expected salary: $90,000 per annum
n This is an immediate start position

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Key Responsibilities

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• Oversee & train daily operations staff of motel accommodation, restaurant, café, bar, event/ conference space, pool and guest amenities
n • Ensure smooth check-in/ check-out processes and maintain reservation systems efficiently
n • Revenue management and business growth
n • Develop, implement and maintain Standard Operating Procedures (SOPs) for all departments to streamline operations and improve consistency across services
n • Monitor property upkeep including cleanliness, safety, general maintenance of the equipment, grounds and premises
n • Implement security policies/ protocols to protect the premises from loss/ theft/ damage to any money, stock and equipment
n • Drive guest feedback collection and resolve complaints in a timely and professional manner
n • Preference will be given to the candidates with training skills for barista/bar staff.
n • Manage operational budgets and ensure profitability
n • Ensure compliance with liquor licensing and food safety regulations.
n • Promote and coordinate use of events/ conference facilities.
n • Liaise with clients for planning and delivery of functions.
n • Ensure appropriate staffing and service delivery for event/s.
n • Manage staff performance, including staff expectations, conducting reviews,



and taking corrective action where required.
n • Lead by example with a hands-on, service-first approach
n • Foster a positive and professional workplace culture, ensuring compliance with Fair Work and workplace laws.
n • Ensure compliance with NT legislation, including health and safety, liquor licensing, and food safety.
n • Maintain occupational health & safety procedures and incident reporting.
n • Monitor daily, weekly, and monthly performance metrics including sales, guest feedback, and cost controls.
n • Drive sales and profitability through creative promotions and community engagement and seasonal strategies to grow the customer base
n • Build partnerships with local organizations to increase occupancy, event bookings, catering services and brand visibility
n • Contribute to social media or local marketing efforts to promote accommodation, events, specials, or featured products

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Skills & competencies

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• Minimum 5 years' experience in motel/ hotel/ hospitality industry desirable
n • Strong leadership and communication skills.
n • Financial management and budgeting experience.
n • Familiarity with hospitality software (PMS, Channel Manager, Revenue Management, POS, accounting).
n • Problem- solving and conflict resolution skills.
n • Current RSA certification and Food Safety Supervisor certificate (or willingness to obtain).
n • Ability to work flexible schedule, including weekends and evenings.
n • Ability to manage diverse team and multitask across service types.
n • High standards of cleanliness, organization, and operational efficiency.
n • Ability to work independently and collaboratively within a team.

📌 Motel Manager (Emungalan)
🏢 Katherine Motel
📍 Emungalan