Job Description

n

Burger Urge Shift Supervisor| Glendale

About Burger Urge n

Burger Urge has been serving up delicious, juicy burgers for over 19 years, and we're now 32 venues strong!

n

Burger Urge Greenhills is looking for a hands-on Shift Supervisor to help lead our team, deliver exceptional guest experiences, and foster a positive, high-performing culture. If you thrive in a fast-paced environment, love leading by example, and are passionate about great food and even better service, we'd love to hear from you.

Why You'll Love Working With Us n

At Burger Urge, we believe great people create great experiences. When you join The Urge, you'll enjoy:

n

n
- Generous staff discounts on Burger Urge food
n
- Ongoing training and development to help you grow your career
n
- Genuine opportunities for internal progression across our growing network
n
- A supportive, fun, and energetic team culture
n

The Role n

As Shift Supervisor, you’ll play a hands-on leadership role ensuring smooth, high-quality daily operations, including:

n

n
- Leading shifts and motivating team performance
n
- Delivering outstanding customer service and guest experiences
n
- Overseeing food preparation,



service standards, and product quality
n
- Maintaining food safety, hygiene, and compliance
n
- Managing inventory, stock, and ordering
n
- Ensuring a clean, organized, and high-standard venue
n
- Handling customer issues confidently and professionally
n
- Supporting team training, culture, and operational success
n
- Assisting with marketing and promotional initiatives
n

n

You’ll set the tone on shift, inspire your team, and contribute to the ongoing success of the restaurant.

What We’re Looking For n

n
- 1–2 years’ experience in a supervisory role within hospitality
n
- Solid leadership and communication skills
n
- Proven ability to deliver exceptional customer service
n
- Ability to thrive in a fast-paced, high-volume environment
n
- Positive, motivated, and solutions-focused attitude
n
- Flexible availability, including evenings and weekends
n
- Current Food Safety Supervisor Certificate (or willingness to obtain)
n
- Current RSA certification (or willingness to obtain)
n

Apply now to join The Urge n

📌 Shift Supervisor | Glendale
🏢 Burger Urge
📍 Glendale