Job Description

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- Key leadership opportunity, overseeing multiple locations
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- Work with a highly supportive, inclusive and friendly team
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Contemporary Catering is seeking an experienced Operations Manager to oversee catering operations across multiple sites within our Victorian team. You will be responsible for leading site-based teams, predominantly Melbourne metro based, ensuring service excellence, delivering a high-level hospitality service model and maintaining compliance with food safety and WHS standards.

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This is a hands-on role, supporting teams on the ground and ensuring smooth, consistent operations, with leading by example a key attribute of the position.

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Key Responsibilities

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- Lead and manage site-based catering teams across multiple locations
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- Ensure sites are appropriately staffed, with rosters meeting operational requirements and labour budgets
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- Recruit key roles as required to support business needs
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- Support and develop site staff through coaching, training, and regular feedback
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- Maintain high standards of hospitality service, meal quality, and food presentation
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- Ensure a high level of compliance with site-based requirements, including food safety and WHS
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- Conduct site visits and audits, and act as the escalation point for operational issues
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- Monitor site performance and implement continuous improvements
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What You Bring

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- Experience in catering or hospitality operations management
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- Chef experience highly regarded
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- Strong leadership and people management skills with frontline teams
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- Sound knowledge of catering operations, food safety, and compliance requirements in a high-risk food setting (e.g. aged care)
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- A practical, organised, and solutions-focused approach
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- Experience managing business operations within set parameters
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- Ability to build strong relationships with staff and client representatives
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- Ability to work autonomously
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Why Join Us

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- Lead and develop frontline catering teams across multiple client sites
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- Hands-on, dynamic role offering variety and responsibility
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- Opportunity to make a direct impact on service quality and client satisfaction
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- Strong family-owned business with genuine family values
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We believe good food is fresh food. That's why our food is prepared fresh on-site every day by one of our Qualified Chefs.

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Fresh is just the start though – our menus are constantly evolving, with our culinary team and dietary experts meticulously designing seasonal menus optimised for nutrient content.

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But the truth is that one size never fits all, so our real difference is that our chefs tailor for individual residents' tastes and cultural differences.

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With over 1000 recipes on our menu and custom software that manages personal preferences and clinical needs, there will always be something for everyone.

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Add it all up and our obsession with freshness means you're left with happier, healthier residents.

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Source: this is an extract from the company's own website

📌 Operations Manager (Victoria)
🏢 Contemporary Catering
📍 Victoria