Job Description

We are looking for a Night Audit/ Receptionist to join the Front Office Department at Novotel Melbourne on Collins:

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- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
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- Support the Night Manager with daily financial reconciliations and auditing tasks
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- Maintain guest accounts and process check-ins, check-outs, and payments accurately
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- Prepare and distribute reports to relevant departments
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- Manage reservation updates and ensure all guest details are accurately recorded
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- Uphold safety and confidentiality by following strict overnight security procedures
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Your experience and skills include:

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- The ability to work a flexible 7-day roster.
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- Exemplary written and verbal communication skills
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- Well-presented with a natural ability to build rapport both in person and over the telephone
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- Strong focus and passion for hotel operations
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- Self-motivated with positive and professional attitude
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- Time management skills with the ability to multitask
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- Versatile and able to embrace and respond effectively to change
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Prior experience working with Opera or a related system

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Fluency in English

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Additional languages are a plus

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RSA

📌 Night Auditor/ Reception (Victoria)
🏢 AccorHotel
📍 Victoria