Job Description

EARN a Competitive Hourly Rate + Penalty Rates for Weekends & Public Holidays Step Up Into Leadership as a Team Leader With A Leading Australian Brand 7 Day Rotating Roster | Airport Store | Be the Store Manager's Right Hand About The Company n

This iconic Australian business has been delighting customers since the late 1950s, with roots in Victoria and a passion for creating premium, indulgent treats. Known for its immersive in-store experiences, exceptional service, and commitment to joy-filled customer moments, the brand has become a household favourite across the country.

About The Opportunity n

We’re looking for a confident, hands-on Team Leader to support our Store Manager in running one of our airport stores. You’ll lead shifts, coach the team, and step up as second-in-charge, including opening, closing, and running the store solo when needed. Key responsibilities include:

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- Leading and supporting the team during rostered shifts, including opening and closing the store
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- Coaching and supporting team members on the floor, including onboarding new starters
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- Championing sales through excellent customer experiences, promotions, and upselling
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- Supporting stock control, visual merchandising,



and store presentation standards
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- Stepping in for the Store Manager during absences to keep the store running smoothly
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About You n

We’re looking for someone ready to take the next step into leadership. To thrive in this role, you’ll bring:

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- Previous experience in a retail or hospitality leadership or supervisory role, ideally 1-2+ years
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- Strong customer service and sales skills, with the ability to lead by example
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- Confidence handling cash, POS, and store opening/closing procedures
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- Availability to work a 7 day rotating roster, including early mornings, weekends, and public holidays in line with airport trading hours
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- Eligibility to obtain and maintain an ASIC (Aviation Security Identification Card)
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What’s In It For You? n

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- A Genuine Step Up Into Leadership, With Support From Your Store Manager
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- Join a Reputable, Iconic Australian Brand With a National Presence
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- Enjoy Generous Staff Discounts on Premium Products
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- Be Part of a Supportive, Rapid-Paced Airport Store Team
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- Build Skills That Set You Up for Future Store Management Opportunities
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📌 Team Leader (Victoria)
🏢 Recruit Shop
📍 Victoria