Job Description

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As a Sales Systems Processing Specialist, you'll support product fulfilment and sales systems administration for our Sales Operations function. A typical day will involve the management and processing of digital sales through CRM systems, ensuring accurate billing, product setup and delivery in line with customer agreements.

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Working closely with Sales, Revenue Operations, Credit Services, Product & Technology teams, you'll also support high-volume processing activities and assist with the investigation and resolution of sales systems enquiries.

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For a passionate sales support-minded person, you've come at a good time!

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With Domain now part of the CoStar Group, this is just the beginning as our tech gets better and our teams get bigger. This is a unique opportunity to engage in compelling and impactful work that is in huge demand across the business, enjoying a great deal of autonomy and ownership of your work, and with many career pathways to choose your own adventure across the Domain / CoStar ecosystem.

What You'll Do n

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- Own the end-to-end processing of sales agreements, contract amendments and fulfilment activities, ensuring every order is accurate, compliant and delivered seamlessly.
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- Keep our sales operations running smoothly by managing bookings, billing, product setup, data quality and high-volume processing across multiple platforms.
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- Be the go-to expert for Salesforce and related sales systems, providing user support, maintaining records and resolving operational issues.
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- Partner closely with Sales, Revenue Operations, Credit Services,



and Product & Technology teams to investigate enquiries, solve problems and drive excellent customer outcomes.
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- Contribute to continuous improvement through testing, projects and process enhancements, while consistently meeting SLAs, KPIs and compliance requirements.
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Ideally, You'll Have nn
- Experience in data entry, administration or operational processing roles.
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- Salesforce experience or experience working with CRM platforms.
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- Demonstrated problem-solving and critical thinking capability.
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- Experience managing customer or stakeholder enquiries.
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- Willingness to learn new systems, processes and technologies.
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- Intermediate to advanced computer skills, including Microsoft Office and Google Workspace applications, particularly Excel and Google Sheets.
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Nice to haves nn
- Knowledge of the real estate industry.
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- Experience in billing, contract administration or fulfilment operations.
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- Experience with Salesforce administration activities.
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- Exposure to dispute resolution or customer issue management.
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- Experience participating in system testing or project activities.
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What's In It For You n

We're the right-sized business for you to make a real impact, with a workplace culture where you can be you. There's so many perks! Here's some of the favourites...

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- Up to 20 weeks paid parental leave for primary carers.
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- Wellbeing Leave, and the opportunity to buy additional leave days.
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- Leadership development programs, LinkedIn Learning and more.
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- Regular social events including our famous Innovation Days and annual BBQ!
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📌 Sales Systems Processing Specialist @ Domain (New South Wales)
🏢 Hatch
📍 New South Wales