Job Description

n

Provide exceptional service, quotes, processing orders, collaborate with our team & suppliers to get product out on time and in full

01st September, 2026 About the role n

Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.

n

As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.

Duties n

n
- Helping customers at the counter, over the phone, and via email
n
- Preparing quotes and guiding customers to the right products (training provided)
n
- Building strong relationships with customers and suppliers
n
- Keeping the branch organised, stocked, and looking excellent
n
- Pitching in across the team to keep things running smoothly
n

Skills & Experience n

You don’t need electrical experience — just the right attitude and a passion for helping people

n

n
- Experience in trade sales, retail, hospitality, or any customer-facing role
n
- A natural problem solver who enjoys finding solutions
n
- Comfortable with tech and familiar with Microsoft Office
n
- Positive, energetic, and team-oriented
n
- Organised, proactive,



and eager to learn
n
- Looking for a role that’s fast-paced, social, and full of reward
n

Why You’ll Love Working With Us nn
- No weekend work enjoy your time off with family and friends
n
- Training & development through internal programs, accredited programs, and career pathways
n
- Inclusive culture where everyone is welcome
n
- Paid volunteer day each year to support a cause you care about
n
- Profit share program earn more when the team succeeds
n
- Employee discounts on our products and with major retailers on fuel, movie tickets, and more
n
- Opportunities to work around Australia Looking for a sea/tree change, we have over 160 branches across Australia.
n
- Sustainability focus help us build a better future
n

Who We Are n

Lawrence & Hanson is Australia’s most trusted electrical wholesaler — and we’ve been powering homes, businesses, and major projects since 1886. With 150+ branches nationwide and the strength of the global Sonepar network behind us, we’re all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.

n

Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.

n

#J-18808-Ljbffr

📌 Trade Sales- Kilkenny (New South Wales)
🏢 L&H Group
📍 New South Wales