Team Global Express is seeking a proactive Customer Support Consultant to support high-value B2B customers. You will monitor shipments, investigate issues, and coordinate across Operations to resolve problems. Expect 2–4 hour response windows and ownership from issue to resolution.
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You’ll handle inquiries via phone, email, and online channels, building strong customer relationships while meeting performance targets. Versatile work arrangements are available.
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📌 ProactiveB Shipments Support Specialist (City of Hobsons Bay)
🏢 Team Global Express
📍 City of Hobsons Bay
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