Job Description

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Swansea NSW | Hybrid opportunity | Full-time

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At LifeFul, we believe people with disability should be respected, supported and empowered to live the best life they are capable of.

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We’re looking for an experienced NDIS Senior Administrator to join our team in Swansea. This is a diverse and hands-on role for someone who loves being organised, solving problems, supporting people and finding better ways of doing things. You’ll work closely with our Chief of Staff and provide high-level administrative support across the organisation, with exposure to executive support, finance administration, client intake, operational coordination, systems and process improvement .

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This is a great opportunity for an experienced administrator who is ready to step into a role with greater responsibility and influence.

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What you’ll be doing

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This is a varied role where you’ll provide senior administrative support across LifeFul, including:

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- Supporting the Chief of Staff and wider leadership team with high-level administration and coordination
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- Providing guidance and support to the administration team
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- Assisting with finance administration, billing, invoices, reconciliations and reporting
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- Supporting client intake, onboarding, referrals and stakeholder enquiries
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- Maintaining accurate records across LifeFul’s systems and ensuring data integrity
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- Supporting managers and operational teams with reporting, scheduling and general administration
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- Identifying opportunities to improve systems, streamline processes and introduce efficiencies
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About you

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You’re an experienced administrator who enjoys being the person who keeps things moving.

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You’ll be someone who can confidently juggle competing priorities, work independently, communicate with a wide range of people, and maintain a high level of accuracy even when things get busy.

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We’re looking for someone with:

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- 5+ years’ experience in senior administration, business support or office management.
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- NDIS experience is highly regarded
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- A Cert IV or higher in Business, Finance or Accounts is highly regarded
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- Experience in the disability sector is highly regarded.
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- Experience with HubSpot, CareView, ShiftCare or Splose is highly regarded.
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- Experience supporting senior managers, executives, or leadership teams.
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- Strong Microsoft 365 skills, including Word, Excel, Outlook, Teams, SharePoint, and Lists.
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- Excellent organisational, planning, and time-management skills.
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- Exceptional attention to detail and accuracy.
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- A high level of professionalism, discretion, and confidentiality.
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- Experience working in a fast-paced environment with competing priorities.
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- Most importantly, you’ll be energetic, positive, personable, and genuinely enjoy working with people.
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Why LifeFul?

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At LifeFul, our values aren’t just words on a wall. They guide how we work and how we support our clients and each other.

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You’ll join a team where we’re encouraged to take initiative, challenge the way things are done, and continuously look for ways to improve.

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The role is based in Swansea, NSW, with the chance to work from home as part of a hybrid arrangement, subject to performance and manager approval.

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📌 Senior Administrator (NDIS focussed) (New South Wales)
🏢 Lifeful NDIS
📍 New South Wales