Commonwealth Bank in Perth is hiring a Fraud Detection Officer on a 12-month contract. The role starts with 12 weeks of office-based training, after which you’ll move to a hybrid mode with some WFH days. You must be available for a 24/7 roster and reside in Western Australia.
n
You will handle calls related to potential scam or fraud activity, deliver exceptional customer service, and monitor digital fraud trends to inform actions and escalation as required.