Job Description

Key Responsibilities:

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1. Operational Management: n n
- Oversee the daily operations of the restaurant, ensuring high standards of service, cleanliness, and food quality.
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- Develop and implement operational policies and procedures to optimize efficiency and customer satisfaction.
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- Manage restaurant staff, including hiring, training, scheduling, and performance evaluations.
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- Monitor inventory levels and order supplies as needed to maintain smooth operations.
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- Customer Service: n

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- Ensure that customers receive a warm welcome and excellent service throughout their dining experience.
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- Address customer complaints and resolve issues promptly and professionally.
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- Maintain a customer-focused attitude and lead by example in providing top-notch service.
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- Financial Management: n

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- Prepare and manage budgets, controlling expenses while maximizing revenue.
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- Monitor financial performance and develop strategies to achieve financial targets.
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- Implement cost-effective measures to enhance profitability.
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- Quality Assurance: n

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- Enforce food safety and hygiene standards to comply with local regulations.
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- Conduct regular inspections to ensure the restaurant meets health and safety standards.
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- Collaborate with the kitchen team to maintain consistent food quality and presentation.
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- Marketing and Promotion: n

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- Develop and execute marketing initiatives to attract and retain customers.
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- Collaborate with the marketing team to plan and implement promotional campaigns.
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- Monitor and respond to customer reviews and feedback on social media and review platforms.
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- Staff Development: n

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- Provide ongoing training and development opportunities for staff to improve their skills and customer service.
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- Foster a positive work setting that encourages teamwork and employee satisfaction.
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- Inventory and Stock Control: n

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- Manage inventory levels efficiently to minimize wastage and control costs.
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- Conduct regular stock audits and implement inventory control measures.
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3+ Years of Experience Required!

Working Place: Sydney, NSW, Australia

📌 Australian Restaurant Manager (New South Wales)
🏢 Crew Life at Sea
📍 New South Wales