Job Description

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- Part-time
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- Job-Category: Food & Beverage
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- Job Type: Permanent
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- Job Schedule: Part-Time
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Company Description

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At Accor, we believe that luxury is defined by memorable moments and exceptional experiences. Our people bring those moments to life, and we are proud to offer inspiring career pathways, world-class training, and opportunities to work in some of the most iconic hospitality destinations in Australia.

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Who we are...

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A sanctuary of style located on the doorstep of Chadstone - The Fashion Capital, Hotel Chadstone Melbourne MGallery offers guests a luxury escape unlike any other. Our sophisticated surroundings, personalised service and attention to detail create an environment where every interaction is an opportunity to create something memorable.

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Located on Level 12, Altus Rooftop Bar & Lounge is one of the hotel's signature spaces, offering premium cocktails, elegant High Tea and stunning views in a sophisticated rooftop setting.

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Job Description

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As a part-timeFood & Beverage Attendant at Altus Rooftop Bar & Lounge, you will deliver polished, personalised service across our rooftop bar and lounge, helping create memorable experiences for every guest.

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You will:

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- Deliver warm, attentive and personalised table service in a luxury environment
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- Look after guests throughout their experience, anticipating their needs and ensuring exceptional service from arrival through to departure
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- Provide elegant and attentive service during our High Tea experiences
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- Assist with the setup, service and pack-down of High Tea, ensuring every detail is presented to our luxury standard
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- Assist the bar team during busy service, including preparing and delivering drinks, maintaining the bar area and supporting smooth service, without necessarily working behind the bar
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- Have a strong knowledge of our food and beverage offering and confidently make recommendations to guests
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- Maintain a high standard of presentation, cleanliness and attention to detail throughout service
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- Work closely with the wider Food & Beverage team to ensure smooth and seamless operations
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- Use initiative to anticipate guest needs and create personalised moments that exceed expectations
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- Remain calm, skilled and solutions-focused during busy periods
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Qualifications

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- Previous Food & Beverage or hospitality experience, preferably in a quality or luxury environment
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- A genuine passion for providing exceptional guest service
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- Excellent communication and interpersonal skills
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- A polished and professional presentation
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- Strong attention to detail and pride in delivering high standards
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- A confident, friendly and proactive approach to guest service
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- Ability to work effectively as part of a team in a fast-paced environment
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- Current Victorian RSA is essential
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- Flexibility to work predominantly evening shifts, generally starting from around 3pm or 4pm, with finishes as late as 11pm or 12am
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- Availability across evenings, weekends and public holidays is essential
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Additional Information

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What's in it for you...

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- The opportunity to work in one of Melbourne's sophisticated rooftop hospitality venues
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- A luxury environment where service and attention to detail genuinely matter
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- Exposure to premium cocktails, High Tea and elevated table service
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- A supportive team environment with opportunities to learn and develop your hospitality skills
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- Career opportunities across Hotel Chadstone and Accor
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- Worldwide accommodation and Food & Beverage discounts across Accor
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- Exclusive discounts at Chadstone - The Fashion Capital and additional employee benefits
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If you take pride in delivering exceptional service, enjoy creating memorable guest experiences and want to develop your skills in a luxury rooftop environment, we'd love to hear from you. Join the Altus team and help create stories that stay. We can't wait to welcome you!

📌 Food & Beverage Attendants - Altus Rooftop Bar & Lounge (Victoria)
🏢 Vera Security
📍 Victoria