Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, backed by a strong reputation for quality products, reliable service, and exceptional people.
The Opportunity n
We are currently seeking an organised and customer-focused Receptionist / Administrator to join our team in a permanent part-time capacity, working Thursdays and Fridays at our Dandenong branch .
n
This is a varied, fast-paced role that will see you become a key part of our branch operations. Reporting to the Admin Manager , you will be the first point of contact for customers and visitors while providing essential administrative support across the business.
Key responsibilities n
n
- Providing high-quality administrative support to ensure the smooth operation of the branch
n
- Welcoming customers and visitors while managing incoming calls and email enquiries
n
- Maintaining customer payment systems and records
n
- Updating and maintaining databases and internal systems through accurate and timely data entry
n
- Coordinating office facilities, meeting room bookings and schedules for internal and external stakeholders
n
- Conducting visitor inductions and ensuring all relevant documentation is completed
n
- Managing customer enquiries and escalations, ensuring Hitachi's commitment to Total Customer Satisfaction is delivered
n
- Supporting branch compliance with WHS policies and procedures, including organising safety inductions
n
- Assisting with a variety of general branch administrative tasks as required
n
About You n
To be successful you will need:
n
n
- Availability to work 7:00am - 5:00pm, Thursdays and Fridays
n
- Previous experience in a Receptionist, Administration or Customer Service role
n
- A positive, proactive attitude and a genuine passion for helping others
n
- Excellent verbal and written communication skills
n
- Strong attention to detail and a high level of accuracy
n
- Intermediate Microsoft Office skills, particularly Word and Excel
n
- Experience with Dynamics 365 is advantageous but not essential
n
- Accounts receivable experience is desirable but not essential
n
Hitachi Benefits - What's on Offer nn
- Competitive Remuneration: Attractive hourly rate + super + biannual bonuses
n
- Employee Rewards: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
n
- Career: Permanent position in a leading OEM with long term job security
n
- Culture: Supportive branch culture where your contributions are valued
n
- Paid Parental Leave Policy
n
- Health: Discounted health insurance policy + Employee Assistance Program to support our employees and their families
n
- Referral Program: Successfully refer a friend and earn cash!
n
- Professional Development: Opportunities for ongoing training and professional development
n
n
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal prospect employer, do not discriminate and wholeheartedly value diversity at our company.
n
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.