Job Description

Full-Time | Gold Coast
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About the Role

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Nexa Solar Australia is looking for a highly organised, proactive and experienced Operations Coordinator to join our growing team.

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This role is ideal for someone who understands the solar industry and the end-to-end process, from signed customer contract through to installation, compliance, payment and job completion.

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You will work closely with our sales team, installers, suppliers, finance providers and customers to ensure jobs progress smoothly and efficiently.

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We already have two team members working within this department, so you will be joining an established team and helping share and manage the growing workload.

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Remuneration will be determined based on your solar industry experience, knowledge and the level of responsibility you can take on.

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Key Responsibilities

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- Manage solar and battery jobs from post-sale through to installation and completion
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- Submit and monitor grid connection applications
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- Prepare and process STC and compliance documentation
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- Coordinate installation schedules with customers and installers
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- Liaise with suppliers regarding equipment orders, stock and deliveries
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- Follow up installers for required documentation, including COCs, photos, invoices and compliance forms
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- Ensure jobs are correctly documented and ready for STC processing and finance payment
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- Maintain accurate CRM records, job notes and statuses
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- Identify issues or missing information before they delay an installation or payment
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- Communicate with sales representatives regarding job requirements and variations
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- Assist with invoicing,



payments and general solar administration
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- Help ensure jobs move efficiently through the entire operational process
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About You

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We are particularly interested in candidates with previous experience working for a solar retailer, installer or renewable energy business.

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You will ideally have:

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- Previous solar industry experience
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- Good understanding of the end-to-end residential solar and battery process
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- Experience with grid applications, STCs and solar compliance documentation
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- Excellent organisational and communication skills
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- Solid attention to detail
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- Ability to manage multiple jobs simultaneously
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- Confidence dealing with installers, customers, suppliers and salespeople
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- Ability to identify problems and proactively find solutions
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- Experience using CRM systems, Google Workspace and spreadsheets
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- Ability to work effectively in a busy, fast-paced environment
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- Most importantly, we want someone who takes ownership of their work rather than waiting to be told what needs to be done next.
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What We Offer

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Competitive remuneration based on experience and responsibilities

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Join an established and growing Australian solar business

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Existing operations team to work alongside

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Supportive and professional working environment

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Opportunity to take on greater responsibility as the company grows

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Long-term career opportunity

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Exposure to solar, battery, finance, installation and compliance operations

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Experienced Solar Candidates Preferred

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If you already understand how a solar job moves from contract → grid approval → stock → installation → compliance → STCs/finance → completion, we would particularly like to hear from you.

📌 Operations Coordinator/Solar Company (City of Gold Coast)
🏢 Nexa Solar
📍 City of Gold Coast