ServiceNow Developer_W (New South Wales)

ServiceNow Developer_W (New South Wales)

18 Sep
|
Axiom Technologies Group
|
New South Wales

18 Sep

Axiom Technologies Group

New South Wales

Job Description

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Experience:

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5+ years experience in Service Catalog development/administration/implementation/

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configuration using the ServiceNow ITSM solution

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Responsibilities:

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Responsible for developing/administering technical solutions on the ServiceNow tool

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a platform for design and catalog development

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Understands the differences between the configuration and customization of the ServiceNow

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platform and apply experience to complete the analysis

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Good practice web programming techniques to configure robust solutions utilizing the

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ServiceNow platform while making informed recommendations to process users.

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Applies innovative technology to business processes in order to develop recent solutions and

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troubleshoot issues

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Consults with Process Leaders to develop appropriate technical solutions in Service Now

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Follows up on outstanding development needs and provides timely status reports to the

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project manager

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Advises on options, risks,s and impacts on business/ITIL processes

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Communicates technical problems and solutions to both technical and non-technical

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audiences

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Primary Skills:

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Knowledge of web-based development languages; specifically JavaScript, Ajax, HTML, CSS

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Working knowledge of ServiceNow components like Business Rules, Client Scripting, UI

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Policies, ACLs, CSS, Properties, UI pages, Workflows, Contexts, etc;

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Strong customer service and excellent verbal/written communication

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ITIL/ServiceNow certified

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Desired Skills:

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Hands-on Integrations experience with third-party tools/applications with ServiceNow using

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plugins & custom integrations

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MID Server configurations for Integrations & data pull

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Discovery, Asset Management, CMDB knowledge & experience

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Non-ITSM application development experience is an added advantage

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Understand the full application lifecycle

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Desired past work experience with industry-leading providers of ITSM tools

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📌 ServiceNow Developer_W (New South Wales)
🏢 Axiom Technologies Group
📍 New South Wales

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