18 Sep
|
The Langham, Gold Coast
|
City of Gold Coast
18 Sep
The Langham, Gold Coast
City of Gold Coast
Job Description
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Assistant Banquet Manager (Parental Leave Cover)
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About the Company
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AtLangham Hospitality Group, we empower our colleagues to take ownership of theircontributions, discovering their potential while embracing the authenticselves. Together, your unique stories are what make our legacy stronger.
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LanghamHospitality Group (LHG) is a global hotel company with properties located inmajor cities and four continents under The Langham Hotels and Resorts andCordis Hotels and Resorts brands. It is the hospitality arm of Great EagleHoldings, a leading property development company in Hong Kong.
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TheLangham, Gold Coast and TheJewel Residences, managed by Langham has ushered in a new era ofsophistication to Australia's playground. Comprising 169 guest rooms andsuites and 170 luxury apartments and located on absolute beachfront, the Propertyoffers our guests a place to relax and be inspired.
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We arenow seeking customer service-focused and luxury-mindedAssistantBanquet Managerto join and help lead our Banquet Operations team.
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This opportunity is a Parental Leave cover on a 12-month fixed term contract, with ongoing employment opportunities available for the right candidate.
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What You'll Do
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As AssistantBanquet Manager, you support the Banquet Services Manager in overseeingall aspect of the operation, embusing our conference and events guests are providedwith superior service and ultimately a seamless and luxury guest experience.
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Yourresponsibilities also include:
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- You willexceed our guests' expectations by providing warm, authentic and timely serviceand providing high level banqueting knowledge to elevate the guest experience.
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- Communicateeffectively to the team to deliver market leading events, with bespoke serviceand quality product.
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- Manages and assumes overallresponsibility for all Banqueting and Event functions throughout the Hotel.
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- To ensurethat every guest is served in a timely and efficient manner that adheres to thepre-set standards of Banqueting and the Standards of Procedure established byThe Langham, Gold Coast.
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- Lead byexample by being present in operations throughout service periods, peak timesand VIP Events.
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- Work withour external AV Operators to enhance the guest experiences and build revenueopportunities and guest experiences that lead the market.
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- AssistBanquet Service Manager to maintain an up-to-date version of Safe OperatingProcedures for the department, ensuring to comply with the highest standards ofcustomer service at all times.
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What You'll Bring
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To besuccessful in this role, you will have previous experience in a similar roleand a strong background in banquet operations and leading a team.
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- Passionfor service excellence and providing superior hospitality;
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- Excellentinterpersonal and communication skills;
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- Strongleadership and team management abilities, with a passion for developing andmotivating staff;
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- Tertiaryqualifications in Hotel/Hospitality/Business or similar advantageous;
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- ResponsibleService of Alcohol required;
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- Australianwork rights. We are unable to offer sponsorship for this role.
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Why JoinUs? Live fully with Langham
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TheLangham, Gold Coast offers current and future colleagues:
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- Benchmarkedand competitive remuneration;
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- Industryleading Learning and Development, with career progression opportunities;
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- Complimentarymeals on shift, and laundering of your duty attire;
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- 6complimentary hotel nights to stay at LHG Hotels and Resorts worldwide eachyear;
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- EmployeeAssistance Program;
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plus avast array of extra benefits and recognition incentives!
📌 Assistant Banquet Manager (Parental Leave Cover) (City of Gold Coast)
🏢 The Langham, Gold Coast
📍 City of Gold Coast