We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.
n
Responsibilities:
n
n
- n
Assist customers with booking flights, hotels, and transportation.
n
- n
Provide clear and friendly support through phone, email, or chat.
n
- n
Answer basic travel questions and guide customers to the right options.
n
- n
Update reservations and confirm details for accuracy.
n
- n
Support the team with day-to-day travel service tasks.
n
n
Qualifications:
n
n
- n
Robust communication and customer service skills.
n
- n
Comfortable using computers and online booking systems.
n
- n
Ability to stay organized and pay attention to detail.
n
- n
Friendly, helpful, and patient with customers.
n
- n
Previous experience in customer service or hospitality is a plus, but not required.