Job Description

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Manly, New South Wales 2095, Australia • A$75,000 - A$80,000

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Full-time Permanent Mid-level Senior

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Posted 10 Sep 2026

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Deli Supervisor (with Bar Experience)

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About Norma's Deli

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Norma's Deli is a bustling all-day deli, eatery and bar known for great food, great coffee and an even better atmosphere. From our pastry bench and deli counter to our dine-in floor and bar, we pride ourselves on delivering a warm, memorable experience for every guest who walks through our doors. We're a close-knit team that values hard work, quality and looking out for each other — and we're looking for someone who shares that same passion for hospitality.

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About the Role

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Norma's Deli is looking for an experienced, hands-on Deli Supervisor to lead our front-of-house and deli team. This is a full-time leadership role for someone who thrives on busy shifts, takes pride in great food and great service, and knows how to bring a team together to deliver both. You'll also bring solid bar experience — you'll be confident stepping in to support, train and cover the bar.

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Key Responsibilities

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- Oversee daily deli operations, ensuring smooth, efficient service while maintaining product quality and standards.
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- Lead, supervise and support staff during shifts.
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- Train new team members, and provide ongoing training and feedback.
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- Maintain high standards of customer service, and handle customer concerns and feedback.
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- Ensure food safety, hygiene, cleanliness and quality standards are met.
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- Monitor stock levels, deliveries,



waste and product rotation.
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- Manage POS, cash handling, refunds and end-of-shift procedures.
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- Complete opening/closing procedures, checklists and shift handovers.
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- Communicate operational, staffing and customer issues to management.
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- Support the venue manager with administrative tasks when needed.
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- Ensure compliance with workplace health and safety and company policies.
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- Oversee daily bar operations, stock management, cleanliness and RSA compliance — supporting and training staff while providing excellent customer service and driving beverage sales.
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What We're Looking For

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- Previous experience in a supervisory or team leader role within hospitality, retail or a similar fast-paced workplace.
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- Confidence and experience working behind a bar
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- Current RSA (NSW) and NSW Food Safety Supervisor (FSS) Certificate, or willingness to obtain.
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- Strong leadership, communication and problem-solving skills.
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- A genuine passion for hospitality, food and customer experience.
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- Ability to stay calm, organised and hands-on during busy periods.
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- Flexibility to work a variety of shifts, including weekends.
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Why Join Norma's Deli

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- Competitive salary of $75,000–$80,000 + super, based on experience.
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- A genuine leadership role with real ownership and variety.
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- A supportive, close-knit team and a positive, respectful workplace culture.
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- Opportunities to grow your skills across both deli and bar operations.
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📌 Norma's Deli - Deli Supervisor (New South Wales)
🏢 Rgit Australia
📍 New South Wales