Quality Assurance Lead for Education Support & Experience (Melbourne)

Quality Assurance Lead for Education Support & Experience (Melbourne)

18 Sep
|
Compass Education
|
Melbourne

18 Sep

Compass Education

Melbourne

Compass Education is seeking a Quality Assurance Manager to elevate customer service quality across the global team. You will monitor and evaluate interactions across omni-channel support, using QA data and feedback to identify risks and coaching opportunities that improve service delivery.

You will partner with Support, Training, Product and Development to build a consistent quality culture and ensure high standards across every interaction.

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📌 Quality Assurance Lead for Education Support & Experience (Melbourne)
🏢 Compass Education
📍 Melbourne

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