Job Description

Company Description n

Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.

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In December 2024, we began providing health, mental health, and wellbeing services across the onshore Immigration Detention network. Our team of nurses, general practitioners, and allied health professionals offer a range of healthcare services, including health assessments, chronic disease management, health promotion, wound management, immunizations, and other primary health interventions. HCA also launched a 24/7 Virtual Care Centre (VCC), offering remote healthcare through telehealth and video consultations to enhance onsite care for detainees

Job Description n

Reporting to the Health Services Manager, this role is the first point of contact for stakeholders and plays a key part in keeping our health service running smoothly. You will manage a variety of administrative tasks, including scheduling appointments, coordinating staff travel and accommodation, maintaining records, and liaising with internal and external health providers.

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This position requires high attention to detail, excellent organisational skills, and the ability to work both independently and collaboratively within a multidisciplinary team.

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This is a casual position requiring availability for a minimum of 1-2 shifts per fortnight.

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Key Responsibilities

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- Provide administrative and business systems support for the day-to-day operations of the health service.
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- Manage incoming enquiries (phone, email, face-to-face) professionally and confidentially.
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- Coordinate appointments, room bookings,



and health-related scheduling (onsite, offsite, and telehealth).
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- Maintain detainee records and ensure accurate data entry in electronic health systems.
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- Arrange external health provider appointments, transport, and follow-up requirements.
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- Support staff orientation, accommodation, and travel needs.
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- Prepare reports, maintain KPI data, and support quality improvement activities.
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- Manage office facilities, supplies, and equipment servicing.
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Let's talk about you!

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You will bring previous experience in administration or office support, with strong communication and interpersonal skills, excellent organisation and time management, intermediate to advanced Microsoft Office skills, a proactive and solution-focused approach, solid attention to detail, and the ability to work independently and as part of a team. Experience with databases and records management will be highly regarded.

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Our culture and benefits:
n We work together as a team, we never forget that we're people-focused, and we respect relationships with each other. At HCA you'll be rewarded with:

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- Join a well-respected Australian healthcare organisation with 1,000+ clinicians across medical, nursing, and allied health
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- Work within a highly supportive multidisciplinary team that genuinely values nursing expertise
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- Access ongoing training, clinical supervision, and opportunities to develop skills in complex care settings
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To make a meaningful impact on the lives of those in your care, CLICK APPLY NOW.

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Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.

📌 Administration Officer (Mumberkine)
🏢 Healthcare Australia
📍 Mumberkine