Join a growing allied health administration team supporting clinics across Australia and New Zealand. We’re recruiting across casual, permanent part-time and full-time positions, with structured training and opportunities to take on additional responsibilities as you develop.

About Us

Holistik HQ is a virtual administration service supporting allied health clinics across Australia and New Zealand. Built and run by allied health professionals, we work closely with clinics in physiotherapy, osteopathy, podiatry, exercise physiology and other allied health services to provide high-quality reception and administrative support.

We are a small, growing team who value collaboration, attention to detail, and a genuine commitment to supporting patients with care and professionalism. We’re currently looking for Administration Officers to join our team. This role can be well suited to both experienced administrators and current university students studying allied health who are looking to gain relevant industry experience.

Key Information

- This is an on-site role based at our Thornbury office
- Our working hours fall between 7:00 am and 7:00 pm, Monday to Friday
- We are currently considering casual, part-time and full-time availability
- We are looking for team members who can commence over the coming months and continue into 2027

About the Role As part of the Holistik HQ team, you’ll work in a busy, supportive environment providing reception and administrative support to a range of allied health clinics.

You’ll start by learning our core administration processes and the clinics we support, with structured training from our team.



As your knowledge and confidence develop, there is scope to take on additional responsibilities and grow within the business if that’s something you’re interested in.

Your day-to-day responsibilities may include:

- Communicating with patients by phone, email and SMS
- Greeting patients and taking payments
- Managing appointment bookings, cancellations and rescheduling
- Managing and triaging clinic inboxes
- Assisting with invoicing, referrals and third-party documentation
- Following clinic-specific procedures and actioning administrative tasks
- Keeping patient and clinic records accurate and up to date
- Working collaboratively with the wider Holistik HQ team to keep clinics running smoothly

About You We’re looking for someone who is:

- Interested in working within allied health
- Professional, friendly and confident communicating with patients and practitioners
- Organised, reliable and attentive to detail
- Comfortable in a busy, customer-focused environment
- Able to follow established procedures and instructions carefully
- Confident with technology and comfortable learning new systems
- Able to work independently while also contributing to a shared team
- Proactive, adaptable and willing to learn





Previous experience in healthcare, reception or administration is highly regarded, but not essential. We’re happy to train the right person. Experience with the following would be an advantage:
- Healthcare or allied health clinics
- Reception or administration
- Customer service or other customer-facing roles
- Practice management or booking software

Opportunities to Grow We’re looking for people who can initially build a strong foundation in our day-to-day administration work, but the role doesn’t necessarily need to stop there.

As Holistik HQ continues to grow, there may be opportunities for team members to develop into areas such as senior administration, clinic coordination, training and onboarding, systems and processes, or other areas of the business depending on their strengths and interests.

There is no expectation that everyone wants to progress beyond the core administration role. We’re equally happy to hear from people looking for a reliable administration position and those interested in developing further over time.

What We Offer

- A supportive, team-based work environment
- Structured training and ongoing support
- Exposure to a range of allied health clinics and specialties
- Practical, relevant experience for students considering clinical or health careers
- Opportunities for development and growth within the business if desired
- A workplace that values collaboration, professionalism, and balance

Pay: From $26.97 per hour Expected hours: 8.0 – 20.0 per week

Work Location: In person

📌 Allied Health Virtual Administration Officer (Thornbury)
🏢 Holistik HQ
📍 Thornbury