Senior Tolling & Reform Lead — Customer Experience (New South Wales)

Senior Tolling & Reform Lead — Customer Experience (New South Wales)

18 Sep
|
Nsw Public Service Commission
|
New South Wales

18 Sep

Nsw Public Service Commission

New South Wales

Transport for NSW is seeking a Senior Specialist Tolling based in Sydney to lead toll reform programs and customer experience improvements. You will drive planning, delivery, and oversight within a cross‑functional team, translating customer insights into actionable outcomes.

You will mentor staff, manage risks and reporting, and present executive updates in a highly visible public sector setting, ensuring improved customer satisfaction and operational efficiency.

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📌 Senior Tolling & Reform Lead — Customer Experience (New South Wales)
🏢 Nsw Public Service Commission
📍 New South Wales

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