Every day, millions of Australians connect, work, stream, and stay in touch on the Optus network. When it works seamlessly, it’s easy to take for granted. But behind it is a team making thousands of decisions every day - decisions that keep people, businesses and communities connected.

Right now, Optus is focused on getting the fundamentals right - simplifying how we work, lifting standards, and building a more reliable, resilient experience for our customers.

It’s not about surface-level change. It’s about how we make decisions, how we work together, and how we deliver.

As a Commercial Contracts Manager, you will be responsible for contract drafting, reviews and negotiations, as well as supporting the Optus Wholesale Division in various legal and commercial customer contract aspects.

You will manage, coordinate, and oversee the contractual pre-signing aspects of the customer relationship. You will play an integral role in the Optus Wholesale Division by providing key support to all members of the that Division in respect of drafting of contracts and other legal documentation, ensuring legal risk management and compliance with internal policies and relevant legislation, and commercially sensitive matters affecting the business.

The Day to Day

- Contracts preparation & negotiation– Drafting and negotiation of all customer contracts, including standard and bespoke agreements, variation agreements, promotion letters, notices, novation agreements, settlement agreements and termination agreements.
- Compliance – Drafting and negotiating contracts to align with the applicable Sale Contracts Policy and applicable legal and regulatory frameworks.
- Legal support – Working closely with the Legal team, the Commercial Contracts Manager provides the first level of legal support and guidance to the Optus Wholesale Division.
- Credit and legal risk control – Ensuring commercial contracts minimise Optus’ exposure to operational, legal, financial and credit risks.




- Regulatory engagement – Interface with Optus’ regulatory team on key regulatory issues affecting Optus involving strategic, operational, technical and legal compliance issues.
- Leadership – Being a trusted advisor and partner to the Optus Wholesale Division, providing legal and commercial guidance to support sound decision-making and risk mitigation (working with the Legal team).
- Process improvement – Implementing and continually improving the contract governance process which tracks contracts end-to-end from contract draft request to signing.

What You Bring

- Legal drafting experience and a legal academic background, such as a law degree or equivalent qualifications.
- Extensive years of relevant work experience in contract drafting, negotiation, legal risk management, compliance, and governance. Some prior experience as a lawyer in private practice or as an inhouse legal counsel is very strongly preferred, given how important drafting skills are to the role.
- Ability to draft bespoke legal and commercial terms without precedents.
- Attention to detail, excellent communication and problem-solving skills.
- Ability to meet deadlines with minimal supervision or assistance.
- Commercial foundations and business acumen.
- Understanding of telecommunications operations and/or a wholesale setting is desirable.

The Good Stuff

- Competitive remuneration, plus $80 monthly credit, 25% off Optus products and exclusive shopping discounts with our retail partners — making everyday life a little more affordable.

Genuine

Flexibility - work three days in the office, two days from wherever works best for you.





- An office campus that has it all - cafes chill out zones, GP, post office, gym and on-site childcare centre. It’s designed for real life.
- Great leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever matters most to you.
- Inclusive, carer-neutral paid Parental Leave of up to 16 weeks, because family comes first.
- Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
- Your wellbeing matters, so we offer with free counselling and support services, available 24/7 in-person, by phone, SMS, or video.
- A free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. Or, heaps of onsite parking.

Plus, end of trip facilities with lockers, showers, irons and hair dryers

Not every box ticked? Apply anyway. We believe the right mindset matter more than a perfect CV. We’ll back you to grow from there. At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences.

We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

📌 Commercial Manager Contracts (New South Wales)
🏢 Optus
📍 New South Wales