The Stage II Group is a national clothing wholesaler, with well-known brands such as Elm, All About Eve, St Goliath, Silent Theory, Foxwood, Jorge and St Goliath Boys.

We are looking for a bright and passionate applicant to join our Administration Support Team. The primary requirement of this role is to provide outstanding support to our growing head office teams and assisting with reception, customer service, data entry and sales support daily tasks.

This is a temporary 6-month placement with a remuneration package commensurate to the experience of the successful applicant, with the possibility of moving to a permanent full-time role should the position require.

About the Role

Working within our Customer Service department, you will provide administration and customer service support while also assisting with reception responsibilities.

Your responsibilities will include

- Reception – including all incoming calls, managing the receipt and despatch of all parcels and incoming and outgoing mail, and most importantly, welcoming all guests to our Head Office.
- Providing professional and friendly customer service to our customers.
- Assisting the Customer Service team with day-to-day administration.
- Processing customer enquiries and requests accurately and efficiently.
- Data entry and maintaining accurate customer and order records.
- Proofread product range books prior to pricelist creation




- Provide customers with required collateral assets such as barcodes and product imagery
- Assisting with filing, documentation and general office administration.
- Supporting the Customer Service team with various administrative tasks as required.
- Assisting with ad hoc duties across the department.

About You We are looking for someone who:

· Be technically sound with data input into ERP systems and have advanced Microsoft Excel skills

· Knowledge of the Harmony ERP System and Brandscope B2B Platform would be advantageous

- Has previous customer service and/or administration experience.
- Is friendly, approachable and confident communicating with customers and staff.
- Has excellent attention to detail and accuracy.
- Is highly organised and able to manage competing priorities.
- Is reliable, proactive and willing to assist wherever needed.
- Works well both independently and as part of a team.
- Enjoys working in a fast-paced workplace.
- Has a positive attitude and a willingness to learn.

Benefits

- Staff Discounts
- On Site Parking

This is a fantastic opportunity to join a supportive Customer Service team and gain experience across customer service, reception and administration within a growing fashion business. We welcome all team players to apply through Seek or [email protected]

Please note: you will be required to provide a current police check before commencing employment.

Only successful candidates will be contacted.

📌 Customer Service & Reception Administration Support - 6 Month Contract (South Geelong)
🏢 Stage II Group
📍 South Geelong