Milde Marine, part of the RWB Group, is a long-established Australian marine wholesaler supplying quality boating products to customers nationwide.
We are looking for a reliable and enthusiastic Customer Service & Sales Support Administrator to join our friendly team in Klemzig.
This is a permanent part-time position working a minimum of 25 hours across Monday to Friday. Our office is open from 8:00 am to 4:30 pm, and we can offer flexibility around daily start and finish times for the right person.
About the role
Working alongside our experienced office team, you will help provide excellent service to our customers while supporting the day-to-day administration of the business.
Your responsibilities will include
- Responding to customer enquiries by phone and email
- Taking and accurately processing customer orders
- Providing information on pricing, stock availability and expected delivery times
- Monitoring backorders and keeping customers informed
- Liaising with the warehouse regarding dispatches and delivery enquiries
- Supporting the sales team with orders, customer information and administration
- Preparing basic customer quotations where required
- Completing data entry, filing and general office administration
- Developing knowledge of our marine product range to assist customers effectively
About you
We are looking for someone who is:
- Friendly, reliable and enthusiastic
- Motivated and willing to assist wherever needed
- Confident communicating with customers by phone and email
- Organised, accurate and able to manage competing priorities
- Comfortable working both independently and as part of a team
- Confident using Microsoft 365, including Outlook, Word and Excel
Previous experience in customer service, order processing, sales support or administration will be highly regarded. Experience using Wiise or another ERP system would be an advantage, but is not essential.
Marine industry or product knowledge is not required—we are looking for the right attitude and a willingness to learn.
What we offer
- A permanent part-time position with a minimum of 25 hours per week
- Versatile start and finish times within our Monday-to-Friday office hours
- An hourly rate of $32–$34 plus superannuation, depending on experience
- A supportive and experienced team
- A varied role within an established Australian business
- Product and system training to help you succeed
If you are looking for a stable, flexible role where you can make a genuine contribution to a close-knit team, we would love to hear from you.
Please apply with your résumé and a brief cover letter outlining your relevant experience, preferred working hours and availability.
📌 Customer Service & Sales Support Administrator – Permanent Part-Time (Klemzig)
🏢 Milde Marine
📍 Klemzig
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