About Deane Apparel For over 90 years, Deane Apparel has been the premium supplier of uniforms and workwear to some of the world’s leading brands. Our mission is to make uniforms a source of pride and delight for companies and their people, and we do this by creating inspiring, contemporary and functional work clothes. Our clients are spread across the corporate, industrial, hospitality and aged/healthcare sectors and span Australia and New Zealand.

We offer full-service capabilities from garment design and sourcing through to warehousing and delivery which creates a seamless experience for our customers. We’re an innovative organisation with a robust ethical backbone. We love what we do, and we do it well.

Visit www.deaneapparel.com.au to learn more about us.

This position reports to the Customer Experience Team Leader and involves:

- creating the best customer experience for our customers
- providing customers with advice and guidance on our product range
- processing orders
- ensuring urgent orders are quickly processed
- generating increased sales from customers
- answer customer queries as quickly as possible i.e. stock availability,



online order setups, delivery information
- processing returns

You’ll be offered:

- a salary and an invitation to join our incentive-based earning scheme
- the ability to buy Deane’s products at a discounted price
- free carparking (plenty available on site)
- join a committed, friendly team with an excellent culture
- do good! Be part of a company trying to make a difference. Our Corporate Sustainability Policy is focused on making a difference within the apparel industry including giving our staff a day a year to support a charity

You’ll have:

- experience providing excellent customer services over the phone and email
- excellent communication skills, verbal and in written
- a friendly and warm nature and enjoy helping others
- very good organisation skills
- good problem-solving skills
- a flexible approach, able to change gears as the situation calls for it
- a team approach – happy to cover for others in the team
- computer skills in Microsoft Word and Excel to an intermediate level

📌 Customer Service Representative (Sydney)
🏢 Deane Apparel Australia
📍 Sydney