The Salisbury Hotel in Salisbury, SA, is seeking a full-time Duty Manager with strong gaming experience to lead our gaming operations while supporting the wider venue team. If you thrive in a fast-paced hospitality workplace and take pride in delivering exceptional customer service and compliance standards, we would love to hear from you.

As part of Matthews Hospitality, you’ll join a proudly South Australian, family-owned group known for developing great people and creating welcoming venues our communities love.

Why Join Matthews Hospitality

Be part of a supportive and energetic team
Opportunities for career progression across multiple SA venues
A workplace built on respect, teamwork and professional standards

About the Role

As Duty Manager, you will play a key role in ensuring our gaming room operates smoothly and responsibly, in line with SA gaming regulations, while supporting broader venue operations.

Your responsibilities will include:

- Supervising and supporting the gaming room and gaming attendants
- Delivering exceptional service to gaming patrons
- Ensuring compliance with gaming, liquor and venue procedures
- Managing cash handling,



payouts and gaming machine operations
- Supporting the team across bar, bistro and floor operations when required
- Maintaining a safe, professional and welcoming environment for guests and staff

About You

You are a confident hospitality skilled who understands the importance of customer relationships, compliance and leadership on shift.

You will bring:

- Previous gaming experience (essential)
- Experience supervising or leading shifts in hospitality
- Robust knowledge of SA gaming and liquor compliance requirements
- Excellent communication and problem-solving skills
- Ability to remain calm and organised during busy periods
- A friendly, professional approach to guest service

Essential Requirements

- Responsible Service of Alcohol (RSA)
- Responsible Person Badge (RP Badge) or willingness to obtain
- Basic and Advanced Gaming Certificates
- Availability to work nights and weekends

Desirable:

- TAB experience
- Previous Duty Manager experience

Location

Salisbury Hotel, Salisbury SA

52 Commercial Road, Salisbury 5108

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📌 Gaming / Duty Manager (City of Salisbury)
🏢 Matthews Hospitality
📍 City of Salisbury