Experienced Clubhouse Duty Manager

Flagstaff Hill Golf Club is seeking an enthusiastic, experienced, and customer-focused Clubhouse Duty Manager to join our team. As a key member of our hospitality operation, you will play an important role in ensuring the smooth day-to-day running of our clubhouse, delivering exceptional service to members and guests, and supporting our Front of House team.

The successful applicant will demonstrate strong leadership skills, experience in food and beverage operations, and a passion for creating a welcoming and memorable club environment. This is a hands-on role that requires initiative, professionalism, and the ability to lead by example in a fast-paced hospitality setting.

Hours:

Part-time role with hours increasing to 25 hours per week during peak function season. Initial hours may be lower, with opportunities for additional shifts as business demands grow.

Responsibilities:

Deliver exceptional customer service and maintain effective inventory control.

Ensure clear communication with staff and customers while maintaining stock levels.

Serve meals and engage positively with customers.

Support and mentor Front of House (FOH) staff in the absence of the F&B; Manager.





Contribute ideas and initiatives to improve service standards.

Build and maintain positive relationships with members, guests, suppliers, and other stakeholders.

Open and close the venue in accordance with operational procedures.

Operate and assist customers with our indoor golf simulators.

Requirements:

To be successful in this role, you will have:

A current Responsible Person badge.

A professional and well-presented appearance.

Previous experience in a Duty Manager, Supervisor, or similar hospitality leadership role.

Robust knowledge of food and beverage operations.

Outstanding customer service skills with the ability to create a welcoming and memorable experience.

The ability to multitask and work effectively in a fast-paced environment.

Sound knowledge of health and safety regulations, with a commitment to maintaining high standards of cleanliness and sanitation.

Flexibility to work evenings, weekends, and public holidays as required.

If you are a motivated hospitality professional who enjoys leading teams, building relationships, and delivering outstanding customer experiences, we would love to hear from you.

📌 Duty Manager (Flagstaff Hill)
🏢 Flagstaff Hill Golf Club
📍 Flagstaff Hill