Duty Manager/Supervisor (Brisbane)

Duty Manager/Supervisor (Brisbane)

18 Sep
|
Roamer Brisbane
|
Brisbane

18 Sep

Roamer Brisbane

Brisbane

About Roamer Brisbane

Roamer is a busy, design-led hostel in the heart of Brisbane's CBD, with a lively bar and food offering at the centre of the guest experience. We are looking for a confident, hands-on Food & Beverage Duty Manager to run the floor, lead the team and keep our venue humming.

The Role

You will take charge of the day-to-day running of our bar and food service, leading shifts from open to close. This is a hands-on floor role, so you will be pouring, serving and clearing alongside your team while managing service, driving sales and making sure every guest has a outstanding time. You will hold the standard, keep the venue compliant and step up as the person in charge on shift.

What You'll Do

- Run F&B; shifts from open to close as the manager on duty
- Lead, motivate and support bar and floor staff during service
- Deliver fast, friendly service and step in wherever the team needs you
- Drive bar and food sales, promotions, upsells and event nights
- Manage cash handling, tills, end-of-shift reconciliation and reporting
- Control stock, ordering, wastage and cost of goods
- Ensure responsible service of alcohol and full compliance with liquor licensing
- Maintain cleanliness, food safety and workplace health and safety standards
- Handle guest feedback and resolve issues on the spot
- Open and close the venue securely

Key Performance Indicators
- Sales performance: meeting or exceeding bar and food revenue targets
- Labour efficiency: running shifts within budgeted labour cost
- Cost control: stock, wastage and cost of goods kept within target
- Guest satisfaction: maintaining and improving venue and service review scores
- Cash accuracy: clean till reconciliation with minimal variances
- Compliance: full adherence to RSA and liquor licensing requirements
- Team performance: attendance, retention and shift standards
- Health and safety: zero avoidable incidents and full WHS and food safety compliance





Essential Requirements (MUST)
- Fluent English — clear spoken and written communication with guests and team
- Previous experience in a bar, restaurant, pub or hospitality venue, with supervisory or duty manager experience preferred
- Current Queensland RSA (Responsible Service of Alcohol) certificate
- Full working rights in Australia — you must hold a valid visa with permission to work
- Long-term commitment — we're looking for someone who wants to stay and grow with us
- Physically able to meet the demands of the role, with any medical or health conditions compatible with the physical requirements of the position (being on your feet across a shift, lifting and fast-paced service)

Nice to Have
- RMLV (Responsible Management of Licensed Venues) certificate, or willingness to obtain it
- Cocktail, coffee or food service experience
- Experience with POS and stock systems
- A network in the local hospitality or events scene

What We're Looking For
- A calm, confident leader who thrives during a busy service
- Strong people skills and a genuine love of hospitality
- Commercially minded, with an eye on sales and costs
- Well organised and reliable, able to make decisions on the spot
- Available to work a rotating roster including nights, weekends and public holidays

What We Offer
- A central CBD location with a fun, social venue
- A supportive, multicultural team and a lively work environment
- Genuine opportunity to progress within a growing hospitality group
- Salary discussed and reviewed after a successful 6-month probation
- Staff discounts in accommodation and F&B; across Bounce Group in AUS

How to Apply Send your CV and a short note about your relevant experience to [email protected]. Please confirm your working rights in Australia and your current RSA in your application.

We review applications as they come in, so apply early. Only shortlisted candidates will be contacted.

Pay: $58,104.48 – $85,117.13 per year

Work Location: In person

📌 Duty Manager/Supervisor (Brisbane)
🏢 Roamer Brisbane
📍 Brisbane

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