## Dental ReceptionistApply: Townsville: Full time: Posted Yesterday: JR100481We are looking for a friendly, professional, and organised **Dental Receptionist** to join our dental practice. You will be the first point of contact for our patients and play an important role in creating a welcoming, positive experience from the moment they walk through the door.The ideal candidate will have excellent communication skills, a warm and approachable manner, and the ability to confidently manage a busy reception environment.## Key Responsibilities* Welcome patients and provide a friendly, professional reception experience.* Answer and manage incoming phone calls, emails, and patient enquiries.* Schedule, confirm, and manage patient appointments.* Maintain accurate patient records and update information as required.* Process payments, private health insurance claims, and other administrative transactions.* Provide patients with information regarding appointments, treatment, fees, and practice policies.* Liaise with dentists, dental assistants, and other team members to ensure the smooth running of the practice.* Manage appointment cancellations, rescheduling, and waiting lists.* Maintain a clean, organised, and welcoming reception area.* Follow practice procedures relating to patient privacy,



confidentiality, and infection control.* Assist with general administration and other duties as required.## About YouWe are looking for someone who is:* Warm, friendly, and genuinely enjoys helping people.* Skilled, reliable, and well presented.* Highly organised with excellent attention to detail.* Confident communicating with patients both in person and over the phone.* Comfortable working in a busy environment and managing competing priorities.* A team player with a positive attitude.* Discreet and committed to maintaining patient confidentiality.* Comfortable learning dental software and practice management systems.**Previous dental reception or healthcare experience is highly regarded, but we are also open to candidates with strong customer service and administration experience who are eager to learn.**## What We Offer* A friendly and supportive team environment.* A professional and welcoming workplace.* Ongoing training and development.* Opportunities to build your skills within the dental and healthcare industry.* Above-award remuneration.* Fitness Passport eligibility* No cost Gold Hospital cover for all staff
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📌 Dental Receptionist (Townsville City)
🏢 HBF Health
📍 Townsville City