About Smiles Circular Quay is looking for an experienced Dental Receptionist to join our cosmetic-focused practice on a part-time basis, working two days per week.
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As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.
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We offer a wide range of treatments from general check-ups to advanced treatments such as veneers.
Key Responsibilities n
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- Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
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- Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
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- Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
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- Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
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- Office Organisation: Keep the reception area tidy and organised,
ensuring that all necessary materials are stocked and available.
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- Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
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What we can offer you nn
- Competitive hourly rate
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- ???? Varied role
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- ???? Opportunity to make a difference
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- ???? Access to our internal Employee Assistant Program
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- ???? Unlock exclusive discounts and cashback offers on the Work App
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- Certified Outstanding Place to Work two years in a row 2024 & 2025
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What do you need to succeed nn
- Prior experience as a Dental Assistant
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- A Cert III or IV in Dental Assisting is beneficial
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- Excellent verbal and written communication skills
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- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
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- Capability to address patient concerns and resolve issues with professionalism and empathy
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- Attention to detail
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What's Next n
If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!