Job Description

Base Salary plus super and commission/incentives

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The Ferragamo Group is one of the world's leaders in the luxury industry, with origins dating back to 1927.

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The Group is active in the creation, production and sale of shoes, leather goods, apparel, silk products and other accessories, along with women's and men's fragrances.

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The uniqueness and exclusivity of our creations, combined with a perfect blend of style, creativity and innovation, enriched by the quality and superior craftsmanship of the Made in Italy tradition, have always been the hallmarks of the Group's products.

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The Mission

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As a Store Manager at our Ferragamo Queensplaza Boutique, you will:

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Demonstrate strong product and brand knowledge, continually developing yourself and supporting the team through on-the-floor coaching and training to deliver exceptional customer experiences

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Lead by example on the shop floor, driving sales performance through service excellence, storytelling and luxury selling techniques

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Support the team in achieving individual, team and store targets

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Act as a key point of support for the team, fostering a positive, motivated and high-performing setting

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Ensure adherence to store and company policies, visual standards and operational procedures

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Assist with day-to-day operations including opening/closing, cash handling, stock support and reporting as required

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Encourage clients to discover the Ferragamo heritage, creating an atmosphere of passion, pride and enthusiasm for the collections

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The above statements describe the general nature and level of work being performed in this role and are not intended to be an exhaustive list of responsibilities.

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The Perks

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Extensive and ongoing training

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Career progression opportunities within a growing luxury brand

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Daily team coaching while achieving sales and being a true brand ambassador

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Commission and incentives monthly

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Annual Uniform Entitlement

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About You

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The ideal candidate will have:

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2+ years' experience in a Store Manager/supervisory role within retail or luxury environments

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A strong understanding of luxury selling, customer engagement and closing techniques

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Proven ability to lead by example and positively influence team performance

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A strong understanding of the expectations and needs of the luxury customer

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Excellent communication and interpersonal skills

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The ability to work effectively with diverse personalities and across different levels

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Strong organisational skills with the ability to prioritise in a fast-paced environment

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Basic reporting and analytical skills to support store performance

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As an Equal Opportunity Employer, we welcome applications from all candidates regardless of background.

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An example of the attention Salvatore Ferragamo pays to protecting artisanal skills and the Company's know-how is the Manovia division. Established in 1967, it creates samples and prototypes as well as fine-tunes the structures for the new models, producing exclusive footwear every day. This little wonder of craftsmanship is key for preserving the Company's know-how—the legacy of its Founder that today is upheld by skilled artisans. These are the only ones that can hand down the secrets of producing Salvatore Ferragamo footwear from one generation to another.

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Principles and

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Values

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Salvatore Ferragamo manages and develops its human capital by integrating and respecting diversity. Employee relationships are based on the protection of personal rights and liberties as well as the fundamental principles preventing any discrimination based on age, race, ethnicity, nationality, political views, trade union membership, religious beliefs, sexual orientation, gender identity, physical and mental disabilities, and any other personal characteristics that are of no consequence in the workplace

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INSPIRING AND

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MOTIVATING

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Salvatore Ferragamo considers training a priority, as it is necessary to ensure the professional growth of employees and the development of the key competencies lying at the basis of the Company's success.



Professional skills and know-how represent the foundation as well as the only true guarantee of the consistency and quality of the Company's results. Realizing the full potential of its resources is crucial for Salvatore Ferragamo. To this end, the Company has implemented a Talent Management System, so as to identify deserving employees and help them in their career progression by developing key competencies

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Source: this is an extract from the company's own website.

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An example of the attention Salvatore Ferragamo pays to protecting artisanal skills and the Company's know-how is the Manovia division. Established in 1967, it creates samples and prototypes as well as fine-tunes the structures for the new models, producing exclusive footwear every day. This little wonder of craftsmanship is key for preserving the Company's know-how—the legacy of its Founder that today is upheld by skilled artisans. These are the only ones that can hand down the secrets of producing Salvatore Ferragamo footwear from one generation to another.

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Principles and

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Values

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Salvatore Ferragamo manages and develops its human capital by integrating and respecting diversity. Employee relationships are based on the protection of personal rights and liberties as well as the fundamental principles preventing any discrimination based on age, race, ethnicity, nationality, political views, trade union membership, religious beliefs, sexual orientation, gender identity, physical and mental disabilities, and any other personal characteristics that are of no consequence in the workplace

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INSPIRING AND

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MOTIVATING

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Salvatore Ferragamo considers training a priority, as it is necessary to ensure the professional growth of employees and the development of the key competencies lying at the basis of the Company's success. Professional skills and know-how represent the foundation as well as the only true guarantee of the consistency and quality of the Company's results. Realizing the full potential of its resources is crucial for Salvatore Ferragamo. To this end, the Company has implemented a Talent Management System, so as to identify deserving employees and help them in their career progression by developing key competencies

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Source: this is an extract from the company's own website.

📌 Store Manager (Queensland)
🏢 Ferragamo Australia
📍 Queensland