For more than 60 years, Willing & Able has supported people with disability to build skills, participate in meaningful work, strengthen independence and contribute to the community.
We are a respected regional organisation with committed staff, diverse services and social enterprises, and strong Port Macquarie-Hastings community connections.
Willing & Able is a registered NDIS Service provider working with participants and supported employees under the NDIS framework and relevant awards including the SCHADS and SES Awards.
We are looking for a dedicated finance officer with a keen eye for detail, a commitment to accuracy and a positive, team-focused approach to join us.
This is a fulltime role with flexible office hours and potential work from home hours.
What we need from you:
Essential Criteria
- Minimum Certificate IV qualification in Financial Services (Accounting) or a relevant field, and/or significant relevant experience deemed sufficient to fulfil the responsibilities of the position.
- At least three years' working knowledge and experience with financial and payroll systems, preferably Xero.
- Robust computer skills.
- Demonstrated ability to work under pressure, with limited direction, and exercise sound judgement.
- Excellent time management skills, with the ability to prioritise efficiently and maintain attention to detail.
- High reliability.
- Capacity and flexibility to participate in an after-hours on-call rotation.
- An approachable, pleasant manner and the ability to work positively with others.
- Current NDIS Worker Screening Check.
Preferred Criteria
- Experience in the not-for-profit or community services sector.
- Working knowledge of the NDIS is an advantage.
- Operational awareness of the SCHADS and SES Awards and how they integrate with legislation relating to disability services and the NDIS in a supported employment environment.
- Experience with Client Management System software.
- Experience with integrated financial applications, including point of sale (POS), CRM and ApprovalMax.
Role tasks and responsibilities:
This role reports to the CEO and works with external financial consultant oversight and support.
Finance and funding
- Process and manage accounts payable and receivable accurately and within required timeframes.
- Process NDIS funding claims, ensure timely receipt of payments and report discrepancies.
- Reconcile point of sale (POS), including EFT and cash transactions daily and report discrepancies.
- Perform daily bank reconciliations and complete financial data entry.
- Coordinate and complete routine month-end bookkeeping processes.
- Effectively use financial applications and systems such as ApprovalMax and Xero and ensure employee compliance with delegated authorities and financial policies.
- Assist in the development of annual budgets.
- Participate in audits and benchmarking activities.
Payroll and employee records
- Ensure payroll compliance with the National Employment Standards (NES), Fair Work Act 2009, Superannuation and Long Service Leave Acts, relevant awards and HR policies.
- Assist in the fortnightly preparation and processing of payroll for supported employees (SES Award) and employees (SCHADS Award.)
- Assist in managing accurate and current employee records for payroll, compliance, rostering and reporting purposes.
- Manage leave entitlements, superannuation and portable long service leave.
- Administer salary sacrifice arrangements and provide supporting data for fringe benefits tax (FBT)
reporting.
- Ensure payroll data in CRM is accurate and prepared for import into Xero.
Rostering
- When required, assist in preparing and publishing rosters within SCHADS Award guidelines and minimum timeframes.
- Assist in maintaining accurate rostering information for funding claims and payroll, available within required timeframes.
- Assist to keep leave and unavailability information accurate and up to date for employees.
- Respond to roster changes accurately and promptly and communicate changes effectively to relevant stakeholders.
- Participate in after-hours on-call duties in rotation with other team members.
Operations
- Develop and demonstrate expertise in Xero, POS and Visual Care (CRM) software and their interaction across services; provide training as required.
- Record and update information and data promptly, aligning with the requirements of employment, finance, rostering, compliance and retail teams.
- Ensure financial, employee and NDIS data is accurate for presentation to the Financial Consultant and auditors.
- Assist with the preparation and extraction of NDIS audit evidence and be available to support 18 monthly audits.
- Actively promote and contribute to quality improvement and safety processes and practices.
- Undertake other duties that could reasonably be expected of a person in this position.
Role information and application: For more information or a confidential discussion, please contact Krystal Drury on [0403 528 397](tel:0403 528 397) or
[email protected].
To apply, please send your CV and a cover letter addressing the above Essential Criteria and Preferred Criteria to
[email protected].
Applications close: COB Friday 2nd October 2026
Please note: Applications must follow the instructions above to be considered. Please do not apply solely through Seek.
📌 Finance Officer (Port Macquarie)
🏢 Willing and Able Foundation
📍 Port Macquarie