Job Description

Major Account Manager Jobtailor Kingston, NF, AU

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Job Description

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- Build strong, long-lasting, multi-level relationships with customers
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- Contact customers regularly to ensure clarity on projects and timelines
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- Provide operational assistance with an onsite presence
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- Drive continuous improvement from a business perspective
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- Demonstrate understanding of customer and market insights, including strategic consultancy
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- Deliver an exceptional customer experience and improve NPS results
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- Focus on the best logistics experience across the supply chain to retain and extend accounts
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- Provide insightful, value-add reports and analysis on solution performance and efficiency opportunities
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- Partner with customers to find supply-chain solutions and deliver efficiencies
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- Develop deep understanding of customer requirements within a dedicated portfolio
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- Provide insights and expertise to navigate logistics complexities and solve problems quickly
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Requirements

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- Experience working in an Account Manager role
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- Robust process focus, specifically in relationship management
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- Deep understanding of commercial drivers of business
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- Proven analysis, problem solving,



decision making and negotiation skills
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- Ability to quickly navigate complex logistics scenarios and find the best solution
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- Passion for providing a no better customer experience
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- Solution-focused orientation
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- Enjoy working in a fast-paced and challenging environment
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Core Competencies

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Demonstrates expertise in relationship management and logistics solutions, with a strong focus on customer experience and operational efficiency. Capable of providing insightful analysis and navigating complex scenarios to drive continuous improvement and enhance customer satisfaction.

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Highest-signal resume keywords

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- Account Management Experience
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- Relationship Management
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- Problem Solving Skills
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- Logistics Solutions Expertise
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- Customer Experience Focus
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Soft Skills

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- Negotiation Skills
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- Decision Making
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- Process Focus
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- Solution-Focused Orientation
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Industry Keywords

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- Customer Insights
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- Supply Chain Solutions
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- Operational Assistance
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- NPS Improvement
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- Business Perspective
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- Logistics Complexities
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- Performance Analysis
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- Efficiency Opportunities
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📌 Major Account Manager (Victoria)
🏢 Jobtailor
📍 Victoria