Gym Receptionist – Join Our Team!

Are you a people person who loves creating a welcoming workplace and helping others feel their best? We’re looking for an energetic and skilled Gym Receptionist to be the friendly face of our fitness community.

This is a great opportunity for someone who enjoys customer service, has strong communication skills, and thrives in a fast-paced, team-focused environment.

About the Role

As our Gym Receptionist, you’ll be the first point of contact for members and guests, helping create a positive and professional experience from the moment they walk through the door.

Key Responsibilities

- Welcome members and visitors with a friendly, professional attitude
- Manage front desk check-ins and member enquiries
- Answer phone calls, emails, and general customer questions
- Assist with bookings, memberships, and basic administration tasks
- Maintain a clean, organised, and professional reception area
- Support the team with day-to-day club operations
- Process payments and handle point-of-sale transactions where required
- Help create a positive and energetic club atmosphere

What We’re Looking For

- Strong customer service and communication skills
- Friendly, confident, and approachable personality
- Well-presented with a professional attitude
- Ability to multitask in a busy environment
- Good computer and administrative skills
- Reliable, punctual, and organised
- Previous reception, hospitality, retail, or customer service experience is highly regarded (but not essential)

Why Join Us?

- Work in a positive,



energetic fitness environment
- Be part of a supportive and friendly team
- Opportunities for growth and development
- Staff perks and fitness industry exposure
- Make a real difference in creating an outstanding member experience

Job Type

Casual / Part-Time / Full time opportunities available

Schedule

Shifts may include weekdays, evenings, weekends, and public holidays depending on business needs.

Work Eligibility

Applicants must have the right to work in Australia.

If you love working with people, enjoy a fun and fast-paced environment, and want to be part of a team that helps people feel their best, we’d love to hear from you. Applications may be reviewed by Rolling Ball Enterprises, who are assisting the employer with this recruitment process.

WHAT WE'RE LOOKING FOR

Reliable and on time, every shift

Comfortable talking to strangers — this is a people job first

Some customer service, hospitality or retail experience is helpful but not essential

Genuine interest in fitness and a gym environment

Available for [specify shifts]

Current first aid and CPR, or willingness to obtain

QUALIFICATIONS

Some roles at this site require a nationally recognised fitness qualification, and qualified applicants can be considered for a wider range of positions. If you don't hold one, we can discuss training pathways

Pay: $59,900.00 – $82,382.19 per year

Benefits

- Employee mentoring program
- Gym membership
- Work from home

Work Location: In person

📌 Gym Receptionist (Hawthorn)
🏢 PT2 Fitness Coaching and Nutrition
📍 Hawthorn